Window Service Technician - Mesa

Responsibilities/Accountabilities

• Professionally communicating with homeowners and other Avanti colleagues
• Follow rules related to vehicles and safety
• Start times are promptly at 6 AM, M-F
• Occasional Saturday availability may be required
• Installing Avanti window & door products into newly constructed homes
• Properly executing designated flashing and install methods for vinyl windows & doors
• Learning The Avanti Install Method (AIM)
• Helping and supporting team members
• Always following company safety guidelines
• Able to communicate with customers and set proper expectations
• Able to follow and enforce company policy and procedures

Skills/Knowledge

• Speak and write in English
• Use of hand-tolls and power tools required
• Attention to detail is required
• Regularly carry up to 80 pounds; team lift when required
• Have a positive attitude
• Okay working from a ladder up to 20’ height
• Basic math knowledge
• Ability to navigate Apple iOS and GPS operating system

Communication Skills

• Proficient verbal and written English language skills are required
• Good public relations and customer service skills
• Ability to read, interpret, understand and explain documents such as product specifications or warranty manuals
• Ability to effectively present information to others, gather information from others, and respond appropriately to questions from customers, coworkers, and managers
• Must display excellent phone and email etiquette
• Must be able to present an appropriate attitude for the situation when interacting with customers or coworkers

Qualifications and Skills

• 1-2 years’ customer service; customer interaction experience preferred
• Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable but not required
• Must be able to tolerate outdoor elements
• Clean driving record and MVR a premium
• Looking for leaders with the ability to listen and advance
• Punctual and reliable; be at work on time every day
• Construction experience a plus
• Window experience a plus
• I am willing to learn AIM method, on-the-job training from day one
• Ability to use cordless drivers, levels, and nail guns
• Ability to safely climb a ladder
• Ability to follow OSHA fall protection procedures
• Ability to lift to 30-100 lbs. several times per day
• Ability to work in a team environment
• Ability to embrace, improve, and more importantly enjoy the opportunity to grow rapidly growing company
• Ability to communicate professionally and manage customer expectations

Experience

• Construction: 1 year (Required)
• Window Service Tech: 1 year (Required)

Language

• English (Required)

License/Certification

• Driver's License (Required)
• Clear MVR (Required)

Ability to Commute

• Mesa, AZ 85212 (Required)

Work Location

• In person

Benefits

• 401(k) - 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance