Window Measurement Specialist - W2, Paid Training!

About the role

Looking to build your career with a company who values your craftsmanship, skill, and experience? Join a team who works just as hard for you as you do for our customers. As a Pre-Installation Technician on our Chattanooga team, you will join us on our mission of Bringing Happiness to Every Home® by accurately measuring projects, positioning our Installation teams to deliver a five-star remodel experience. You will report directly to our Installation Manager and work closely with our Lead Installers, Trainers, and Warehouse/Operations professionals. West Shore Home is on a mission to build the first nationwide home remodeling brand, earning the 2025 Top Workplaces USA award and recognition in Leadership, Purpose & Values, and Compensation & Benefits. Started as a local window & door replacement company in a small Pennsylvania suburb, it has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 16+ states, committed to staying true to its roots with a customer-first mindset and employee-centric culture.

Responsibilities

• Drive to customer location at appointed times and introduce self/company
• Review Work Order with customer and confirm products to be installed
• Take accurate measurements and compare against Sales measurements; if significantly different, discuss with customer
• Identify any important details or information that could be helpful to installers
• Snap and upload pictures in Salesforce
• View exterior to identify any unique landscaping/terrain
• Conduct final review with customer

Requirements

• Strong attention to detail and demonstrated knowledge in taking precise measurements
• Experience in residential remodeling preferred
• Ability to carry and climb a ladder, and a willingness to work outside, sometimes in inclement weather
• Valid Driver’s License
• Must have a valid smart phone or smart device in order to log into Company required systems using two-factor authentication

Benefits

• Full-time, W2 employment with unlimited overtime opportunity not dependent on weather
• A generous benefits package including insurances, Paid Time Off, 401k with company match
• Company provided tools, equipment, and fully paid training program
• A vehicle, gas, and drive time covered by West Shore Home
• A pre-defined career glidepath to take you to the next step in your career

Schedule

Non-exempt role with standard hours from Monday – Friday beginning at 6:30AM