Process Training Specialist

About the role

Performs process related training to current and new associate level employees within the Distribution Center. Serves as the Subject Matter Expert on SOPs needed to successfully perform Department functions in all matters related to Quality, Safety, and Security. Supports Operations through SOP training, on-the-job training, auditing, and employee orientation as required. Works directly with Operations Training Specialist to support the overall training strategy within the Distribution Center.

What you'll do

• Provides on-the-job training to new and existing employees on all Standard Operating Procedures (SOPs) within assigned department(s).
• Partners with the Logistics Center Quality & Continuous Improvement team to support Quality, Safety, and Security initiatives and recommend improvements.
• Performs productivity-related tasks to support operational requirements.
• Collaborates with the Operations Training Specialist, Industrial Engineers, Logistics Center Directors, Auditors, and Quality Manager to review new and existing SOPs and processes.
• Assists in evaluating training program effectiveness through established measurement methods, including surveys and skills attainment assessments.

Other Duties & Responsibilities

• Additional duties as assigned
• Maintains attendance and punctuality standards

What we're looking for

• Fulfills instructions and requests clarification when needed
• Uses common office equipment
• Demonstrates clerical, data entry, and basic mathematical skills with strong attention to detail, accuracy, and efficiency
• Communicates clearly and effectively with all levels of management
• Buils solid working relationships and demonstrates strong multicultural interpersonal skills, sensitivity, and responsiveness to the needs, concerns, and feelings of others
• Exhibits strong leadership skills, initiative, assertiveness, creativity, organization, and time management, driving tasks to completion
• Adapts readily to change and works constructively under stress, high workloads, and deadlines
• Maintains confidentiality and promotes social, ethical, and organizational standards in internal and external business activities
• Works independently with minimal supervision
• Safely transports up to 60 lbs
• Quickly learns new systems and technology and uses relevant computer applications at an intermediate level

Experience

• 3 to 5 Years of relevant work experience preferred
• Demonstrates ability to meet quality and production standards
• Knowledge and experience with Outlook, Excel and Word
• Must be comfortable being a daily computer user

Education & Certifications

• Associate degree preferred
• High School Graduate required

Working Conditions

• Distribution center environment may include: exposure to extreme temperatures; high noise levels; high places; wet and/or humid conditions; and outside weather conditions
• Classroom environment
• Occasional non-standard work hours or overtime as business requires
• Professional, office environment

At TD SYNNEX

• We own it
• We dare to go
• We grow and win
• We do the right thing

Elective Benefits

• Grow Your Career: Formal programs on leadership and professional development, and many more on-demand courses
• Elevate Your Personal Well-Being: Seminars, events, and our global Life Empowerment Assistance Program
• Diversity, Equity & Inclusion: Celebrate our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities
• Make the Most of our Global Organization: Onboarding program, internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives