Process Training Specialist

About the role

Performs process related training to current and new associate level employees within the Distribution Center. This position will serve as their assigned area(s) Subject Matter Expert on SOPs needed to successfully perform Department functions in all matters related to Quality, Safety, and Security. This role will specifically support Operations through SOP training, on-the-job training, auditing, and employee orientation as required. Works directly with Operations Training Specialist to support the overall training strategy within the Distribution Center.

Responsibilities

• Congducts hands-on training for new and existing employees on all Standard Operating Procedures (SOPs) within assigned departments, ensuring consistent understanding and execution of operational processes.
• Partner with Logistics Center Quality and Continuous Improvement teams to support quality, safety, and security initiatives.
• Identify and recommend opportunities for process and performance improvements.
• Perform productivity-related tasks to support daily operational requirements and business objectives.
• Collaborate with Operations Training Specialists, Industrial Engineers, Logistics Center Directors, Auditors, and Quality Managers to review and enhance new and existing SOPs and operational processes.
• Assist in evaluating the effectiveness of training programs through established measurement methods, including employee surveys, skills assessments, and training performance metrics.

Requirements

• Strong communication and interpersonal skills.
• Ability to follow instructions and work independently.
• Detail-oriented with basic data entry, clerical, and math skills.
• Organized, adaptable, and able to manage multiple priorities.
• Demonstrated leadership and teamwork abilities.
• Proficient with standard office equipment and computer applications.
• Quick learner with the ability to adapt to new systems and technology.
• Maintains professionalism, confidentiality, and ethical standards.
• Able to work effectively under pressure and meet deadlines.
• Capable of lifting and transporting up to 60 pounds.

Qualifications

• Experience: 3 to 5 Years of relevant work experience preferred.
• Education: Associate degree preferred.

Skills

• Communication and Interpersonal Skills
• Data Entry and Clerical Skills
• Math Skills
• Organizational Abilities
• Adaptability
• Leadership and Teamwork Abilities
• Office Equipment Proficiency
• New System Adaptation
• Professionalism and Confidentiality
• Time Management and Pressure Handling
• Lifting and Transporting

Benefits

• Elective Benefits: Programs tailored to lifestyle, career growth, personal well-being, and community engagement.
• Diversity, Equity, and Inclusion: Promoting a variety of backgrounds and skills.
• E-Verify Compliance: Ensuring legal compliance.

Pay

$24.18/hr.

Schedule

Shift 8am-4:30pm.