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Jobs · Management · California

Window Cleaning Operations Manager / Window Cleaner

Fish Window Cleaning · Hayward, CA · 2 mo ago
On-siteManagement$20–$35/hrPart-time

About the Role

Fish Window Cleaning is hiring a motivated applicant to fill our Operations Manager position on a part-time basis. This job is perfect for a hard-working candidate who excels at independent, thoughtful work. We operate Monday – Friday with no evening hours, weekends, or holidays. Our team enjoys a fun and friendly atmosphere, job flexibility, and working with supportive people.

Office Location

Hayward, CA

Schedule

Mon - Fri, 5:30 am - 9 am (flexible)

Pay

$20 - $35 per hour, depending on experience, plus additional Window Cleaning Performance Pay (optional)

Benefits

  • 401(k) with matching
  • Company car
  • Flexible schedule
  • Free food and snacks
  • Free uniforms
  • Opportunity for advancement
  • Training and development
  • Paid training
  • No nights or weekends
  • 401k benefits after eligibility
  • Flexible hours
  • Part-time available
  • Monthly employee appreciation lunch at customer locations

Responsibilities

  • Manage daily window cleaning production, including scheduling and distribution of work orders, ensuring all work orders are complete each week
  • Open the office in the morning for cleaners and complete administrative tasks such as checking in work orders
  • Maintain and oversee office duties and needs, including closing the office
  • Manage account work for commercial and residential customers and coordinate with customer contacts
  • Handle payments, deposits, and processing of contract work orders
  • Manage window cleaners, including performance reviews, discipline, and recognition
  • Conduct weekly safety training for window cleaners and document all safety incidents
  • Strategically develop a commercial and residential customer base and schedule, supporting sales representatives' wins
  • Answer incoming calls and provide customer service, including thank you notes
  • Clean windows as needed

Physical Requirements

  • Able to stand for long periods
  • Able to lift up to 60 lbs
  • Able to perform repetitive motions with hands, wrists, and arms
  • Able to work with arms above head
  • Able to bend and squat to ground level
  • Able to assemble, lift, and climb ladders up to 30 feet

Requirements

  • Excellent organizational skills with invoices, work orders, and computer filings
  • Computer skills with Google Workspace and ability to learn FISH 3 system and 3rd party work order portals
  • Previous management experience preferred
  • Excellent interpersonal skills and ability to motivate others
  • Ability to prioritize and assign responsibilities
  • Good oral and written communication skills
  • Team building skills
  • Experience providing high-value customer service preferred
  • Ability to train others
  • Valid driver’s license
  • Reliable transportation
  • Liability car insurance

Thank you for your interest in Fish Window Cleaning®. Fish Window Cleaning is a franchise, and all locations are independently owned and operated. By applying, you understand that you are applying to an independent company that does business as Fish Window Cleaning.

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