Window Cleaning Operations Manager / Window Cleaner

About the Role

Fish Window Cleaning is hiring a motivated applicant to fill our Operations Manager position on a part-time basis. This job is perfect for a hard-working candidate who excels at independent, thoughtful work. We operate Monday – Friday with no evening hours, weekends, or holidays. Our team enjoys a fun and friendly atmosphere, job flexibility, and working with supportive people.

Office Location

Hayward, CA

Schedule

Mon - Fri, 5:30 am - 9 am (flexible)

Pay

$20 - $35 per hour, depending on experience, plus additional Window Cleaning Performance Pay (optional)

Benefits

• 401(k) with matching
• Company car
• Flexible schedule
• Free food and snacks
• Free uniforms
• Opportunity for advancement
• Training and development
• Paid training
• No nights or weekends
• 401k benefits after eligibility
• Flexible hours
• Part-time available
• Monthly employee appreciation lunch at customer locations

Responsibilities

• Manage daily window cleaning production, including scheduling and distribution of work orders, ensuring all work orders are complete each week
• Open the office in the morning for cleaners and complete administrative tasks such as checking in work orders
• Maintain and oversee office duties and needs, including closing the office
• Manage account work for commercial and residential customers and coordinate with customer contacts
• Handle payments, deposits, and processing of contract work orders
• Manage window cleaners, including performance reviews, discipline, and recognition
• Conduct weekly safety training for window cleaners and document all safety incidents
• Strategically develop a commercial and residential customer base and schedule, supporting sales representatives' wins
• Answer incoming calls and provide customer service, including thank you notes
• Clean windows as needed

Physical Requirements

• Able to stand for long periods
• Able to lift up to 60 lbs
• Able to perform repetitive motions with hands, wrists, and arms
• Able to work with arms above head
• Able to bend and squat to ground level
• Able to assemble, lift, and climb ladders up to 30 feet

Requirements

• Excellent organizational skills with invoices, work orders, and computer filings
• Computer skills with Google Workspace and ability to learn FISH 3 system and 3rd party work order portals
• Previous management experience preferred
• Excellent interpersonal skills and ability to motivate others
• Ability to prioritize and assign responsibilities
• Good oral and written communication skills
• Team building skills
• Experience providing high-value customer service preferred
• Ability to train others
• Valid driver’s license
• Reliable transportation
• Liability car insurance

Thank you for your interest in Fish Window Cleaning®. Fish Window Cleaning is a franchise, and all locations are independently owned and operated. By applying, you understand that you are applying to an independent company that does business as Fish Window Cleaning.