Window and Door Installation Manager - Full-Time, W2!

About the Role

As an Installation Manager at West Shore Home®, you will lead and grow a dynamic team of Installers, contributing to our mission of Bringing Happiness to Every Home® by delivering five-star shower installation and bath remodel experiences. You will serve as a Leader, Motivator, and Coach with support from our General Manager, Installation Trainers, Customer Service & Operations professionals, and regional leadership.

Responsibilities

• Oversee Installation teams to effectively and profitably install products.
• Develop, implement, and continuously improve processes for Warehouse operations and Pre-Installation Measurement.
• Visit job sites to meet customers, resolve issues, and observe employees.
• Provide effective training on role requirements, working relationships, and company culture.
• Coach employees to increase their effectiveness and meet expectations.
• Continuously improve systems and processes to enhance output delivery.
• Collaborate with other company managers to support and improve the customer journey.

Requirements

• Experience in installation, construction, or home remodeling industry.
• Proven success in achieving and reporting KPIs and overseeing revenues of $15MM or more.
• Strong leadership capabilities with a focus on team success and employee engagement.
• Valid Driver’s License with a clean driving record and a reliable vehicle.

Benefits

• Multiple health insurance options (medical, dental, vision, accident, life, critical illness, and short- and long-term disability).
• 401K retirement plan with company match.
• Paid holidays and paid time off (PTO).
• Continued training and leadership development opportunities.
• Unlimited professional and personal growth potential.

Pay & Schedule

This is an exempt role with standard hours from 6:30 AM – 4:30 PM, based in Andover, MA.

About West Shore Home

What started as a local window and door replacement company in Pennsylvania has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 16+ states. We are committed to a customer-first mindset and an employee-centric culture while expanding nationally. Recognized as a 2025 Top Workplaces USA award winner, we foster a culture of extreme ownership, imagination, and determination to build America’s Most Admired Home Remodeling Brand®.