Willis Tortilleria - Food Svc Rep-Tortilleria - Part time

Responsibilities

A Food Service Representative is responsible for providing superior customer service and for preparing, packaging, and merchandising fresh product on a daily basis while maintaining all department and food safety / sanitation standards.

• Provides superior customer service
• Prepares, packages, and merchandises fresh product
• Takes orders from customers by telephone or in person
• Answers customer questions regarding products and assists them with selections
• Slices, packages, labels, and rotates products
• Uses suggestive selling techniques to meet customer needs and build department sales
• Scan in items on telxon for production
• Assists in technical areas as needed
• Merchandises product effectively
• Cleans and sanitizes display cases
• Properly handles and maintains the operation of all equipment
• Makes regular announcements to inform customers of products
• Complies with Company Food Safety and Sanitation standards
• Uses the effectively track production and shrink through department processes

Qualifications

Knowledge/Skills/Abilities:

• Good Customer Service Skills - Required
• Reading and Writing skills - Required
• Planning and Organizing Skills - Required
• Communication/Interpersonal skills - Required
• Computer systems knowledge (Telxon, ACR, Label Machine) - Required

Education:

• HS Diploma or GED or equivalent - Required

Licenses/Certifications:

• Company Orientation - Required
• Safety Training - Required

Physical Demands & Working Conditions:

• Lift and carry moderately heavy loads up to 50lbs
• Bend, reach, push, pull, kneel and squat
• Regularly exposed to extreme temperatures and wet and/or humid conditions

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.