WGL - New Business Project Specialist

Position Summary

The Project Specialist supports the successful delivery of gas service projects following authorization by coordinating activities across internal teams and external stakeholders. This role focuses on ensuring authorized projects advance efficiently through permitting, construction, and service readiness while maintaining clear communication, accountability, and issue resolution. The Project Specialist works closely with Sales Operations, Construction, Permitting, Meter Services, and customers to monitor progress, resolve issues, and support timely completion of work. This position plays a key role in improving consistency, visibility, and execution during later phases of the project lifecycle.

Tasks and Responsibilities

• Coordinate post-authorization project activities across multiple internal and external stakeholders
• Monitor project progress and follow up on outstanding actions to support timely execution
• Support permitting, construction, and service readiness activities by facilitating communication and tracking status
• Assist with scheduling coordination related to construction, added load, and service activation
• Support meter request and meter installation coordination
• Serve as a point of contact for project inquiries and status updates
• Identify issues, risks, or delays and assist with escalation and resolution
• Participate in pre- and post-project evaluations to support continuous improvement
• Collaborate with Sales Operations, Design, and Construction teams to support accurate project delivery
• Maintain accurate project information in applicable tracking systems

Qualifications, Skills and Abilities

• Strong organizational and coordination skills
• Ability to manage multiple priorities and projects concurrently
• Effective written and verbal communication skills
• Attention to detail and follow-through
• Ability to work collaboratively across teams and functions
• Proficiency with standard office and project tracking tools

Preferred Qualifications

• Experience in utilities, construction coordination, infrastructure projects, or operations support
• Familiarity with project lifecycles, permitting, or field operations
• Experience working in a cross-functional or customer-facing environment

Key Competencies

• Project coordination
• Problem solving
• Communication and stakeholder management
• Time management and prioritization
• Continuous process improvement mindset

Pay

We offer a competitive salary range of $79,200 to $114,975 per year, commensurate with experience, education, and skills.

Benefits

We provide a comprehensive benefits package including health insurance, retirement plans, and paid time off.