New Business Specialist
BML Wealth Management is a retirement planning and wealth management firm located in Irvine, CA. We believe everyone should be able to live the retirement they’ve always wanted. As a trusted financial advisor in Irvine, helping clients in Orange County plan for and achieve their retirement goals is our #1 priority. Our team of professionals provides personalized financial planning services to help our clients.
About the role
We are seeking a proactive, detail-oriented, and highly motivated full-time New Business Specialist to join our dynamic and growing team. In this critical role, you will play a key part in delivering a seamless and positive onboarding experience for our new clients. You will collaborate closely with financial advisors and internal support teams to facilitate the end-to-end account opening process, ensure all client documentation is accurate and complete, and maintain the highest standards of compliance and service excellence.
Responsibilities
- Deliver a seamless onboarding experience for new clients, ensuring personalized attention and exceptional service at every step
- Complete and process new client applications to include Annuities, Life Insurance and AUM
- Oversee Advisor’s licensing and appointment for state and carrier. Ensure product training complete
- Create appropriate client file for each new account
- Meet with prospects and/or clients for paperwork processing/signage
- Resolve any issues regarding new accounts and transfers
- Conduct rollover calls with clients and complete proper ERISA paperwork
- Follow up on pending new business with the appropriate companies and call each individual client with an update
- Daily monitoring of incoming monies and securities
- Track all pending AUM, Annuity and Life applications from start to issue by using the BML Pending Business Tracker
- Manually add insurance accounts to Redtail (life and annuities)
- Maintain an organized, compliant and efficient electronic filing system
- Assist clients with policy questions, issues, and concerns, providing excellent customer service
- Accurately record notes and outcomes from client interactions in Redtail
- Provide support at off-site seminars & events
Requirements
- Bachelor’s Degree preferred
- 2+ years’ experience in the financial industry
- Demonstrates proficiency and confidence working across various platforms and operating systems, Microsoft Office and CRM (Redtail)
- Collaborative team player willing to assist others
- Excellent communication skills; both verbal and written delivered with a sincere and caring attitude
- Demonstrates exceptional organizational skills by efficiently managing multiple client requests and prioritizing time sensitive tasks
- Exhibits meticulous attention to detail and a commitment to accuracy
- Skilled in building strong, trust-based relationships with clients by providing attentive, personalized service and guidance
- Self-starter who takes initiative and works well independently
- Demonstrates strong integrity and a commitment to ethical conduct, especially when handling confidential client information and financial matters
- Thrive in a “time sensitive” environment and adaptable to change without affecting the quality of work
Qualifications
- Charles Schwab or similar custodian platforms (bonus)
- Life and Health Insurance License preferred or willing to obtain within 6 months of hire
Benefits
- Medical, dental and vision insurance
- Group Life and AD&D insurance
- 401k with company match
- PTO + birthday off
- Wellness benefits
Pay
$32.69/hour - $36.06/hour based on experience. Performance bonus.
Schedule
- Hybrid Schedule (subject to change)
- Work from home, Monday and Friday
- In office, Tuesday-Thursday 8:30am-5:00pm
- Some evenings required for client events