WFH Front desk / Office Assistant

About Our Client

The organization operates within the healthcare sector, focusing on cancer treatment and patient care. It addresses the challenge of providing advanced oncological treatments such as chemotherapy, immunotherapy, and radiation therapy, while supporting patients throughout their treatment journey. The organization aims to deliver high-quality care with a patient-centered approach.

About the Opportunity

The Remote Front Desk / Office Assistant role is designed to provide essential administrative support to clinical staff and serve as the initial point of contact for patients. This position ensures efficient operation of the practice by managing communications and coordinating appointments, contributing directly to the smooth delivery of patient care.

Responsibilities

• Manage the virtual front desk, including answering calls and responding to emails professionally and promptly.
• Schedule and coordinate patient appointments for telehealth and in-person visits.
• Maintain and update electronic patient records accurately and confidentially.
• Provide administrative support to oncologists, hematologists, and nursing staff.
• Assist in preparing documents, reports, and correspondence.
• Communicate effectively with patients, families, and healthcare professionals.
• Organize digital files in compliance with data protection regulations.

Requirements

• Experience in administrative, front desk, or office assistant roles.
• Strong communication and interpersonal skills with a professional telephone manner.
• Excellent organizational and time-management abilities suitable for remote work.
• Proficiency in Microsoft Office Suite and openness to learning new software.
• Commitment to patient confidentiality and data security.
• Reliable high-speed internet and a quiet home working environment.
• Healthcare experience and familiarity with Electronic Health Record systems are advantageous but not required.

Pay

Hourly wage of $27 to $34 USD.

Benefits

• Flexible part-time remote working arrangement.
• Opportunity to work within a mission-driven team focused on patient care.
• Professional development in the specialized healthcare sector.