WFH Collections Representative

Job Overview

Aveniya was founded to solve a fundamental limitation of conventional 3D printing: weak inter-layer bonding. By integrating precision laser energy directly into extrusion, our Micro-Fusion™ technology produces homogeneous, isotropic structures with superior mechanical and optical properties, designed for regulated and performance-driven industries. We are seeking a diligent and professional WFH Collections Representative to join our finance team.

Responsibilities

• Proactively manage a portfolio of client accounts to ensure timely payment of outstanding invoices.
• Initiate collection communications with clients through phone calls and professional emails.
• Negotiate payment plans and settlements with clients to resolve outstanding balances in a mutually agreeable manner.
• Investigate and resolve any billing discrepancies or client queries promptly and efficiently.
• Maintain detailed and accurate records of all collection activities and client communications within our financial systems.
• Collaborate closely with the sales and account management teams to address any issues affecting payment.
• Prepare regular reports on the status of aged receivables and collection efforts for management review.
• Adhere to all company policies and relevant legal guidelines regarding collections.

Qualifications

• Proven experience working as a Collections Representative, Accounts Receivable Clerk, or in a similar finance role, preferably within a B2B environment.
• Exceptional communication, negotiation, and interpersonal skills.
• Strong attention to detail and a high degree of accuracy in all work.
• The ability to handle sensitive financial information with the utmost confidentiality and professionalism.
• Proficiency in using accounting software and the Microsoft Office Suite, particularly Excel.
• Excellent organisational and time-management skills, with the ability to work independently in a remote setting.
• A resilient and professional demeanour, with the ability to handle challenging conversations calmly and effectively.

Benefits

• A competitive salary package.
• Comprehensive health, dental, and vision insurance options.
• Generous paid time off and public holidays.
• A company pension scheme.
• The flexibility and convenience of a fully remote working arrangement.
• The opportunity to be part of a pioneering company at the forefront of 3D printing technology.