Wellness Sales And Lifestyle Consultant

About the role

Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest. Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services. We value being Loyal, Authentic, Diligent, and Passionate.

Responsibilities

• Educate guests confidently and effectively about services and products
• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guest’s needs
• Excellent phone etiquette with an upbeat tone and strong articulation
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy
• Develop and maintain positive relationships with members of the team and guests

Requirements

• Previous experience in sales, retail, or guest services is required

Qualifications

• Passionate about interacting with people and consistently delivering outstanding service
• Fast learner with a positive and energetic demeanor
• Exceptional guest service and communication abilities
• Strong critical thinking skills, especially in resolving customer conflicts
• Proficient with basic computer software and quick to learn new systems
• Thrives in collaborative team settings

Benefits

• Flexible Scheduling
• Growth Opportunities
• Paid Training
• Digital Workspace
• Stunning Retreats
• Massage Heights Family Fund
• Employee Discounts

Pay

Compensation: $18.00 - $21.00 per hour. Competitive pay with commission and bonus opportunities.

Schedule

• 6–8-hour shifts
• Full and part-time positions available
• Required 1 weekend shift
• Days and evening shifts available