Wellness Outreach Coordinator

About the role

Join our team as a Wellness Coordinator, where your outreach and care coordination will directly support patients in accessing vital preventive services and improving their overall well-being.

Responsibilities

• Make outreach calls to patients, guiding them through eligible preventive care services like Medicare Annual Wellness Visits.
• Educate patients on the importance of preventive care and help close care gaps that impact long-term health.
• Work side-by-side with physicians, nurses, and staff to create a seamless, integrated approach to patient care.
• Support primary care practices in achieving better outcomes through documentation, process enhancements, and occasional presentations at staff meetings.
• Assist with general office tasks, secretarial duties, and population health initiatives that make a real difference in our communities.

Requirements

• A positive attitude and a team-first mindset.
• Strong communication skills—especially over the phone and via text.
• Comfort with technology, including Microsoft Office and electronic medical records.
• Ability to multi-task, prioritize, and stay organized in a fast-paced environment.
• A basic understanding of medical terminology is a plus.

Qualifications

• Education: High school diploma or equivalent required; Associate Degree preferred.
• Experience: Prior clerical experience in a healthcare setting is preferred.

This role is ideal for someone who thrives on connection, wants to make a meaningful impact, and enjoys being part of a collaborative care team.

Benefits

• Health, Dental, and Vision Insurance: Coverage begins on the first of the month following your hire date.
• Life Insurance & Disability Coverage: Includes company-paid life insurance, as well as short- and long-term disability benefits to provide peace of mind.
• Paid Time Off (PTO): A generous PTO program designed to help you recharge and maintain a healthy work-life balance.
• 401(k) Retirement Plan: Benefit from a robust company match to support your long-term financial goals.
• Education Assistance & Tuition Reimbursement: Support for your continued learning and career growth.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA): Options to save pre-tax dollars for eligible healthcare and dependent care expenses.
• Shift Differential Pay: Team members working evening, night, or weekend shifts may be eligible for additional pay.

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen, and support one another.