Jobs · Administrative · Alabama

Wellness Office Assistant

The Arc of Central Alabama · Birmingham, AL · 1 mo ago
AdministrativeFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real specific content. No job title heading. No metadata like Job ID. Remove boilerplate: EEO, diversity statement, application instructions, etc. Must preserve all substantive info. We need to parse the description. Key sections: - Description: "The Wellness Office Assistant provides administrative and clerical support..." That's about the role. Could be "About the role" paragraph. - Essential Duties And Responsibilities: list of duties. - Preferred IDD-Focused Responsibilities: maybe part of responsibilities. - Minimum Qualifications: list. - Preferred Qualifications: list. - Knowledge, Skills & Abilities (KSAs): list. - Physical & Essential Functions: maybe part of Requirements? Could be "Physical Requirements" but not a standard heading; we could include under Requirements or maybe a separate section? The instruction says use headings for those specific categories; we can include "Physical & Essential Functions" under Requirements? But we should not create headings not listed. So we could incorporate that info into Requirements or maybe under "Qualifications"? However the instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., meaning those are examples; we can use those headings. It doesn't forbid other headings? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect only those headings. So we should map content to those. Thus: - About the role: description paragraph. - Responsibilities: essential duties + preferred IDD-focused responsibilities. - Requirements: Minimum Qualifications + Physical & Essential Functions? Also maybe Working Conditions? Could be part of Requirements. - Qualifications: Preferred Qualifications. - Skills: Knowledge, Skills & Abilities (KSAs) + Skills & Competencies. - Benefits: Not mentioned; no benefits info. So omit. - Pay: Not mentioned; omit. - Schedule: Not mentioned; omit. We must not create sections with filler like "not specified". So we omit Benefits, Pay, Schedule. We need to ensure we preserve all substantive info. Let's extract. From description: "The Wellness Office Assistant provides administrative and clerical support to the Wellness division at The Arc of Central Alabama, helping nursing and clinical staff operate efficiently so they can focus on direct care for people served. This role manages front-office tasks, files and organizes health-related paperwork, schedules appointments, and communicates with staff, families, and visitors. Though largely behind-the-scenes, this role supports the timely, organized delivery of health services central to the organization's mission." That's about the role. Essential Duties And Responsibilities list: - Greet and assist visitors, staff, and families in the Wellness office in a professional, welcoming manner. - Answer and route phone calls and messages for nursing and clinical staff. - File, organize, and maintain health-related paperwork and records in accordance with confidentiality standards. - Assist with scheduling internal meetings, appointments, and training sessions for Wellness staff. - Prepare and distribute routine correspondence, forms, and documentation as directed by Wellness leadership. - Order and track office and clinical supplies for the Wellness division. - Support data entry and basic recordkeeping in office and health information systems. - Assist Health Service Coordinators and nursing staff with administrative tasks related to appointment coordination. - Maintain a clean, organized, and welcoming Wellness office environment. - Support other administrative tasks as assigned by the Wellness Office Nurse Coordinator. Preferred IDD-Focused Responsibilities: - Support the Wellness division's mission by ensuring administrative processes run smoothly, indirectly benefiting people served. - Interact respectfully and patiently with people served, families, and guardians who visit or contact the Wellness office. - Maintain confidentiality and dignity when handling health-related paperwork and communications. - Support timely scheduling and communication that helps people served access health services without delay. - Reinforce a welcoming, person-centered tone in all front-office interactions. Minimum Qualifications: - High school diploma or GED. - Minimum of six (6) months of experience in an administrative, clerical, or office support role. - Must pass a statewide/criminal background check confirming no convictions for any crime of violence, abuse, neglect, exploitation, or any felony offense. - Must pass a pre-employment drug screen and TB testing as required. - Proficiency with basic office software (word processing, spreadsheets, email) and phone systems. - Strong organizational and communication skills. Preferred Qualifications: - Experience in a medical office, clinic, or healthcare administrative setting. - Familiarity with confidentiality requirements for health information (HIPAA). - Experience with electronic health records or scheduling software. - Prior experience in a nonprofit or human services environment. Knowledge, Skills & Abilities (KSAs): - Knowledge of basic office administration and clerical procedures. - Knowledge of confidentiality standards for health-related information. - Skill in customer service and professional communication. - Skill in organization, filing, and data entry accuracy. - Ability to manage multiple administrative tasks and interruptions. - Ability to work collaboratively with nursing and clinical staff. - Ability to maintain a welcoming, respectful office environment. Physical & Essential Functions: - Primarily sedentary office work involving extended computer, phone, and desk use. - Occasional lifting of files or supplies up to 15 lbs. - Manual dexterity for data entry and filing. - Visual and auditory acuity for office communication and documentation tasks. Work Environment: - Administrative office setting within the Wellness division. - Regular interaction with staff, visitors, and families by phone and in person. - Standard business hours with occasional flexibility for office coverage needs. - Fast-paced, detail-oriented front-office environment. Also there is a "Requirements" section later: "Education: High school diploma or equivalent required. Experience with medical records, pharmacy coordination, and office administration is preferred." That's duplicate of qualifications. "Experience Prior experience in a healthcare or office setting is preferred." duplicate. "Skills & Competencies": list: - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced healthcare environment. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook). - Experience with electronic health record systems. - Excellent verbal and written communication skills. - Ability to work independently and collaboratively. "Working Conditions": list: - Prolonged periods sitting at a desk and working on a computer. - Frequent use of office equipment including phone, fax, printer, and scanner. - Occasional lifting of up to 25 pounds. - Work is primarily performed in an office environment. We need to avoid duplication; but we must preserve all substantive info. We can combine similar points but not lose detail. We should not repeat same info verbatim but can merge. We need to output only HTML fragment. Use

for each section heading. Use
  • for lists. Use

    for prose. We must not include boilerplate: Diversity, Inclusion, Equal Opportunity Statement, Join Us, etc. Thus final HTML:

    About the role

    The Wellness Office Assistant provides administrative and clerical support to the Wellness division at The Arc of Central Alabama, helping nursing and clinical staff operate efficiently so they can focus on direct care for people served. This role manages front-office tasks, files and organizes health-related paperwork, schedules appointments, and communicates with staff, families, and visitors. Though largely behind-the-scenes, this role supports the timely, organized delivery of health services central to the organization's mission.

    Responsibilities

    • Greet and assist visitors, staff, and families in the Wellness office in a professional, welcoming manner.
    • Answer and route phone calls and messages for nursing and clinical staff.
    • File, organize, and maintain health-related paperwork and records in accordance with confidentiality standards.
    • Assist with scheduling internal meetings, appointments, and training sessions for Wellness staff.
    • Prepare and distribute routine correspondence, forms, and documentation as directed by Wellness leadership.
    • Order and track office and clinical supplies for the Wellness division.
    • Support data entry and basic recordkeeping in office and health information systems.
    • Assist Health Service Coordinators and nursing staff with administrative tasks related to appointment coordination.
    • Maintain a clean, organized, and welcoming Wellness office environment.
    • Support other administrative tasks as assigned by the Wellness Office Nurse Coordinator.
    • Support the Wellness division's mission by ensuring administrative processes run smoothly, indirectly benefiting people served.
    • Interact respectfully and patiently with people served, families, and guardians who visit or contact the Wellness office.
    • Maintain confidentiality and dignity when handling health-related paperwork and communications.
    • Support timely scheduling and communication that helps people served access health services without delay.
    • Reinforce a welcoming, person-centered tone in all front-office interactions.

    Requirements

    • High school diploma or GED.
    • Minimum of six (6) months of experience in an administrative, clerical, or office support role.
    • Must pass a statewide/criminal background check confirming no convictions for any crime of violence, abuse, neglect, exploitation, or any felony offense.
    • Must pass a pre-employment drug screen and TB testing as required.
    • Proficiency with basic office software (word processing, spreadsheets, email) and phone systems.
    • Strong organizational and communication skills.
    • Primarily sedentary office work involving extended computer, phone, and desk use.
    • Occasional lifting of files or supplies up to 15 lbs.
    • Manual dexterity for data entry and filing.
    • Visual and auditory acuity for office communication and documentation tasks.
    • Administrative office setting within the Wellness division.
    • Regular interaction with staff, visitors, and families by phone and in person.
    • Standard business hours with occasional flexibility for office coverage needs.
    • Fast-paced, detail-oriented front-office environment.
    • Prolonged periods sitting at a desk and working on a computer.
    • Frequent use of office equipment including phone, fax, printer, and scanner.
    • Occasional lifting of up to 25 pounds.
    • Work is primarily performed in an office environment.

    Qualifications

    • Experience in a medical office, clinic, or healthcare administrative setting.
    • Familiarity with confidentiality requirements for health information (HIPAA).
    • Experience with electronic health records or scheduling software.
    • Prior experience in a nonprofit or human services environment.

    Skills

    • Knowledge of basic office administration and clerical procedures.
    • Knowledge of confidentiality standards for health-related information.
    • Skill in customer service and professional communication.
    • Skill in organization, filing, and data entry accuracy.
    • Ability to manage multiple administrative tasks and interruptions.
    • Ability to work collaboratively with nursing and clinical staff.
    • Ability to maintain a welcoming, respectful office environment.
    • Strong organizational skills and attention to detail.
    • Ability to multitask in a fast-paced healthcare environment.
    • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
    • Experience with electronic health record systems.
    • Excellent verbal and written communication skills.
    • Ability to work independently and collaboratively.
    We need to ensure no duplicate content. Some duplicates: "Experience with electronic health record systems" appears both in Qualifications and Skills; but it's okay to keep both as they are

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