Wellness Manager - Bronx, NY - Hybrid

Essential Duties and Responsibilities

• Lead the planning and delivery of onsite and virtual wellness programs addressing stress management, mental well-being, injury prevention, physical activity, sleep, office ergonomics, disease prevention, tobacco cessation, and related wellness topics.
• Serve as the primary wellness point of contact for assigned clients or locations, establishing strong relationships with employees and key stakeholders.
• Facilitate and lead group education sessions, workshops, wellness challenges, stretch and flex programs, lunch-and-learns, and special wellness events tailored to workforce needs.
• Support enrollment and engagement in the digital wellness platform and guide employees in sustained engagement with wellness tools and initiatives.
• Educate employees on available wellness resources and benefits and support informed participation aligned with individual wellness interests and goals.
• Plan and conduct scheduled onsite wellness visits at assigned client locations.
• Perform non-diagnostic wellness screenings and assessments (e.g., blood pressure, grip strength, functional movement screens, office ergonomic assessments) for educational and wellness purposes only, following established protocols and training.
• Provide evidence-based wellness education and behavior-change support within defined role scope; refer employees to appropriate clinical, benefits, or community resources when needed.
• Provide virtual wellness education and engagement support between onsite activities.
• Cook up scheduling, logistics, and preparation to ensure a high-quality participant experience.

Leadership & Staff Management

• Provide direct, day-to-day supervision and onsite leadership for Wellness Coordinator staff.
• Model expected wellness delivery standards by actively participating in program facilitation and employee engagement.
• Support onboarding, training, mentoring, and ongoing competency development of wellness staff.
• Assign daily priorities, manage workflows, and ensure appropriate coverage for onsite and virtual wellness services.
• Conduct performance feedback, coaching conversations, and formal evaluations.
• Serve as the first point of escalation for operational challenges, employee concerns, or complex participant situations.
• Foster a positive, collaborative, and professional onsite wellness team culture.

Data, Reporting & Continuous Improvement

• Analyze participation, engagement trends, and utilization data using established reporting platforms.
• Evaluate wellness program effectiveness based on engagement metrics, participant feedback, and client-defined objectives.
• Develop summaries and insights for wellness leadership and client stakeholders to support decision-making and program optimization.
• Identify opportunities for program enhancements, outreach improvements, or workflow efficiencies and recommend solutions.

Collaboration, Compliance & Professional Practice

• Collaborate with regional and national wellness team members to ensure consistent service delivery and alignment with organizational standards.
• Maintain confidentiality and professionalism in all employee and client interactions.
• Ensure wellness initiatives align with applicable privacy, safety, and workplace health guidelines; follow organizational policies related to OSHA, HIPAA-aligned practices, and documentation.
• Exercise sound professional judgment in addressing complex or sensitive situations, escalating appropriately when issues fall outside role scope.
• Maintain professional expertise by staying current with workplace wellness trends, behavior change science, and engagement best practices.

Program Administration & Strategic Support

• Oversee administration of wellness challenges, incentives, and recognition programs per established guidelines.
• Support client onboarding, program scheduling, and coordination of wellness initiatives.
• Contribute to refinement of wellness tools, templates, and processes to enhance efficiency and scalability.
• Perform other related duties as assigned to support wellness program quality and growth.

Qualifications

• Education & Experience: - Bachelor's degree in health promotion, public health, nutrition, exercise science, health sciences, or a related field required; Master's degree preferred. - Wellness coaching certification or comparable credential preferred. - Office ergonomic assessment experience preferred. - Minimum of 5+ years of experience in workplace wellness, health promotion, and employee engagement. - Experience functioning independently in a client-facing or regional support role strongly preferred.
• Skills & Competencies: - Strong interpersonal, communication, and facilitation skills with the ability to influence engagement. - Demonstrated ability to exercise independent judgment in prioritizing work and adapting programs. - Solid understanding of wellness, prevention, and behavior-change principles. - Ability to engage employees across diverse roles, cultures, and work environments. - Strong organizational, planning, and problem-solving skills. - Ability to work autonomously while collaborating effectively within a distributed team. - Proven ability to maintain confidentiality and manage sensitive information appropriately. - Proficiency with Microsoft Office and comfort using digital wellness and reporting platforms.
• Physical Demands: - Requires sitting and standing for long periods of time. - Some bending, kneeling and stretching could be required. - Ability to demonstrate or facilitate light movement activities as appropriate. - Work performed across office, onsite, and travel settings depending on location. - Working under stress and use of computer/phone required. - Manual dexterity required for use of keyboard, equipment, instruments, etc. - Ability to lift/move up to 20 pounds.

Work Environment

• Mainly indoor, office environment conditions.
• The noise level is usually moderate.
• Air quality is good and temperature is controlled.

Pay & Benefits

This position has an annual salary range of $75,000 - $87,000 per year. Final compensation for this position depends on factors such as job-related knowledge, skills, experience, and qualifications. Benefits for this position include paid time off; medical, dental, vision, and critical illness insurance; HSA, HRA, and FSA; life and disability insurance; EAP; 401K; legal and identity theft coverage; pet insurance and more.