Wellness Manager
for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). However we can adapt headings to match content: maybe "About the role", "Responsibilities", "Requirements", "Qualifications", "Skills", "Benefits", "Pay", "Schedule". But we must only include sections when posting has real specific content. The posting includes purpose and culture, team, role description, how you'll make the place (responsibilities), could this be you? (requirements/qualifications/skills), benefits, pay transparency. No schedule specifics (just flexibility to work early mornings etc). That could be schedule? It mentions flexibility to work early mornings, evenings, weekends, holidays required. That's schedule info. So we can include a Schedule section.
We need to not repeat job title as heading. No Job ID. Remove boilerplate like EEO etc. There's no explicit EEO but there is "OUR COMMITMENT TO YOU" which includes DEI; we can keep as it's substantive? It's about culture/commitment; maybe we can include as "About the role" or "Our Commitment". But the instruction: Use headings from list; we can map content to those headings. However we can also use other headings? The instruction says: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It suggests those are examples; we can use those headings. Probably we should use those exact headings where applicable. So we need to decide which sections to include: About the role (purpose and culture + team?), Responsibilities (how you'll make the place), Requirements (could this be you? includes supervisory experience etc), Qualifications (degree preferred etc), Skills (communication, organizational, systems), Benefits (our benefits), Pay (pay transparency), Schedule (flexibility to work...).
We must not emit heading with filler/placeholder text. All sections have content.
We need to use - for any list of duties/requirements/benefits, and
for prose.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep details but can format as lists.
We need to remove duplicated lines, cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. There's no explicit application instructions.
We need to output only HTML fragment.
Let's extract content.
First, "OUR PURPOSE AND CULTURE" paragraph: "We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place."
Second, "THE TEAM": "As part of the Asaya wellness team, you will help bring our vision of regenerative wellbeing to life through thoughtful service, operational excellence, and a highly personalized guest experience. Reporting to the Director of Integrative Wellness, you will work closely with Spa Reception, Wellness Attendants, Therapists, Fitness, Rooms, Food & Beverage, Engineering, and other resort teams to ensure every touchpoint feels seamless, restorative, and distinctly connected to Calistoga."
Third, "YOUR ROLE": "As Wellness Manager, you will support the day-to-day operation of Asaya while remaining visible and hands-on across the guest journey. You will lead the Spa Reception and Wellness Attendant teams, coordinate daily treatment and facility operations, and help ensure our service, cleanliness, and presentation consistently reflect Rosewood, Forbes, and LQA standards.You will balance team leadership with active operational coverage, stepping into reception or attendant responsibilities when business needs require. Through thoughtful planning, strong follow-through, and genuine care, you will help create an environment where guests feel personally known, associates feel supported, and the wellbeing experience is delivered with consistency and warmth."
Fourth, "HOW YOU’LL MAKE THE PLACE": list of bullet points (each sentence). Let's capture each:
- Lead daily Asaya operations across reception, reservations, guest arrival, wellness facilities, relaxation areas, and closing procedures.
- Serve as a working manager, providing hands-on coverage at the spa desk and within attendant operations as business levels require.
- Coach, schedule, and support Spa Receptionists and Wellness Attendants while fostering accountability, engagement, and a strong sense of belonging.
- Ensure every guest journey reflects Rosewood, Forbes, LQA, and Asaya service standards, from pre-arrival planning through post-visit follow-up.
- Partner with therapists, fitness professionals, visiting practitioners, and resort teams to coordinate treatments, classes, special experiences, and personalized itineraries.
- Oversee daily facility presentation, cleanliness, opening and closing checklists, amenity readiness, inventory, linen flow, and maintenance follow-up.
- Respond to guest concerns with empathy and urgency, ensuring thoughtful service recovery and meaningful follow-through.
- Support spa reservations, utilization, treatment optimization, membership experiences, retail performance, and revenue-generating initiatives.
- Monitor payroll, scheduling, supplies, operating expenses, and productivity in partnership with the Director of Integrative Wellness.
- Assist with recruitment, onboarding, training, performance conversations, and ongoing associate development.
- Maintain operating procedures, safety practices, treatment and facility protocols, licensing requirements, and accurate operational records.
- Use guest feedback, operational observations, and performance results to identify opportunities for continuous improvement.
- Champion the Rosewood Calistoga wellbeing story and confidently communicate treatments, rituals, memberships, retail, and resort programming.
- Support pre-opening readiness and special projects, including training, testing, supply organization, and the successful launch of Asaya.
Fifth, "COULD THIS BE YOU?" list of bullet points:
- You are a visible, hands-on leader who enjoys supporting both guests and associates throughout the day.
- You bring supervisory or management experience in a luxury spa, wellness, hospitality, or resort environment.
- You understand spa operations, including reservations, treatment flow, guest service, facility standards, scheduling, inventory, and retail.
- You are an exceptional communicator and relationship builder who leads with warmth, composure, and authenticity.
- You have strong organizational skills, sound judgment, and the ability to shift priorities in a fast-paced operation.
- You are comfortable using spa management, scheduling, point-of-sale, and guest profile systems.
- You enjoy coaching and developing teams while creating a culture of care, accountability, and inclusion.
- Previous luxury hospitality and pre-opening experience is preferred.
- A degree or professional qualification in Hospitality, Spa Management, Wellness, Business Administration, or equivalent experience is preferred.
- Flexibility to work early mornings, evenings, weekends, and holidays is required.
- Fluency in English is required; Spanish is preferred.
Sixth, "OUR BENEFITS": paragraph: "As part of our team, you’ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes medical coverage, retirement benefits, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood."
Seventh, "OUR COMMITMENT TO YOU": paragraph: "At Rosewood Hotel Group, your voice is heard and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture, and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but also to transforming them, and our Diversity, Equity and Inclusion strategy helps put these principles into practice."
Eighth, "Pay Transparency": paragraph: "The salary range for this position is $85,000 - $90,500 annually. This is the pay range for this position that the company reasonably expects to pay. This position may be eligible for bonuses. Decisions regarding individual salaries will be based on several factors, such as experience, type of experience, location, and education."
Now we need to map to headings.
We could have:
About the role
containing purpose and culture + team + your role? Might be too much. But we can split: About the role (purpose and culture), Responsibilities (how you'll make the place), Requirements (could this be you? supervisory etc), Qualifications (degree preferred etc), Skills (communication, organizational, systems), Benefits, Pay, Schedule.
But we also have "THE TEAM" and "YOUR ROLE" which are more about role specifics; could be part of About the role or Responsibilities. However the instruction: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings but suggests using those. We'll try to map content to those.
Let's decide:
- About the role: combine OUR PURPOSE AND CULTURE, THE TEAM, YOUR ROLE (general description). Could be a prose paragraph(s). We'll keep as
maybe multiple
.
- Responsibilities: the list under HOW YOU’LL MAKE THE PLACE.
- Requirements: the list under COULD THIS BE YOU? that are mandatory? Some are preferred. But we can treat as Requirements.
- Qualifications: degree or professional qualification preferred; maybe also previous luxury hospitality and pre-opening experience preferred. Could be Qualifications.
- Skills: communication, organizational, systems usage, coaching, etc. Could be Skills.
But we need to avoid duplication. Let's extract:
From COULD THIS BE YOU? we have:
- visible, hands-on leader (skill/experience)
- supervisory or management experience in luxury spa, wellness, hospitality, or resort environment (experience)
- understand spa operations (knowledge)
- exceptional communicator and relationship builder (skill)
- strong organizational skills, sound judgment, ability to shift priorities (skill)
- comfortable using spa management, scheduling, POS, guest profile systems (skill)
- enjoy coaching and developing teams while creating culture of care, accountability, inclusion (skill)
- previous luxury hospitality and pre-opening experience preferred (experience)
- degree or professional qualification in Hospitality, Spa Management, Wellness, Business Administration, or equivalent experience preferred (qualification)
- flexibility to work early mornings, evenings, weekends, holidays required (schedule)
- fluency in English required; Spanish preferred (language skill)
Thus we can separate:
Requirements: supervisory/management experience, understand spa operations, flexibility to work schedule, fluency in English required.
Qualifications: degree or professional qualification preferred, previous luxury hospitality and pre-opening experience preferred.
Skills: visible hands-on leader, exceptional communicator, relationship builder, strong organizational skills, sound judgment, ability to shift priorities, comfortable using systems, enjoy coaching/developing teams, creating culture of care, accountability, inclusion, Spanish preferred.
But we need to keep all substantive info; we can just keep the original bullet list under a heading "Requirements" and maybe another under "Qualifications" and "Skills". However we must not create thin sections; but we have enough content.
Alternatively we could combine Requirements and Qualifications into one section "Requirements" and Skills into "Skills". But the instruction says prefer a few substantive sections over many thin ones. We have many sections already: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. That's 8 sections; maybe okay if each has substantive content.
But we need to ensure we don't create sections with placeholder text like "commensurate with experience".
- for any list of duties/requirements/benefits, and
for prose. We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep details but can format as lists. We need to remove duplicated lines, cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. There's no explicit application instructions. We need to output only HTML fragment. Let's extract content. First, "OUR PURPOSE AND CULTURE" paragraph: "We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place." Second, "THE TEAM": "As part of the Asaya wellness team, you will help bring our vision of regenerative wellbeing to life through thoughtful service, operational excellence, and a highly personalized guest experience. Reporting to the Director of Integrative Wellness, you will work closely with Spa Reception, Wellness Attendants, Therapists, Fitness, Rooms, Food & Beverage, Engineering, and other resort teams to ensure every touchpoint feels seamless, restorative, and distinctly connected to Calistoga." Third, "YOUR ROLE": "As Wellness Manager, you will support the day-to-day operation of Asaya while remaining visible and hands-on across the guest journey. You will lead the Spa Reception and Wellness Attendant teams, coordinate daily treatment and facility operations, and help ensure our service, cleanliness, and presentation consistently reflect Rosewood, Forbes, and LQA standards.You will balance team leadership with active operational coverage, stepping into reception or attendant responsibilities when business needs require. Through thoughtful planning, strong follow-through, and genuine care, you will help create an environment where guests feel personally known, associates feel supported, and the wellbeing experience is delivered with consistency and warmth." Fourth, "HOW YOU’LL MAKE THE PLACE": list of bullet points (each sentence). Let's capture each: - Lead daily Asaya operations across reception, reservations, guest arrival, wellness facilities, relaxation areas, and closing procedures. - Serve as a working manager, providing hands-on coverage at the spa desk and within attendant operations as business levels require. - Coach, schedule, and support Spa Receptionists and Wellness Attendants while fostering accountability, engagement, and a strong sense of belonging. - Ensure every guest journey reflects Rosewood, Forbes, LQA, and Asaya service standards, from pre-arrival planning through post-visit follow-up. - Partner with therapists, fitness professionals, visiting practitioners, and resort teams to coordinate treatments, classes, special experiences, and personalized itineraries. - Oversee daily facility presentation, cleanliness, opening and closing checklists, amenity readiness, inventory, linen flow, and maintenance follow-up. - Respond to guest concerns with empathy and urgency, ensuring thoughtful service recovery and meaningful follow-through. - Support spa reservations, utilization, treatment optimization, membership experiences, retail performance, and revenue-generating initiatives. - Monitor payroll, scheduling, supplies, operating expenses, and productivity in partnership with the Director of Integrative Wellness. - Assist with recruitment, onboarding, training, performance conversations, and ongoing associate development. - Maintain operating procedures, safety practices, treatment and facility protocols, licensing requirements, and accurate operational records. - Use guest feedback, operational observations, and performance results to identify opportunities for continuous improvement. - Champion the Rosewood Calistoga wellbeing story and confidently communicate treatments, rituals, memberships, retail, and resort programming. - Support pre-opening readiness and special projects, including training, testing, supply organization, and the successful launch of Asaya. Fifth, "COULD THIS BE YOU?" list of bullet points: - You are a visible, hands-on leader who enjoys supporting both guests and associates throughout the day. - You bring supervisory or management experience in a luxury spa, wellness, hospitality, or resort environment. - You understand spa operations, including reservations, treatment flow, guest service, facility standards, scheduling, inventory, and retail. - You are an exceptional communicator and relationship builder who leads with warmth, composure, and authenticity. - You have strong organizational skills, sound judgment, and the ability to shift priorities in a fast-paced operation. - You are comfortable using spa management, scheduling, point-of-sale, and guest profile systems. - You enjoy coaching and developing teams while creating a culture of care, accountability, and inclusion. - Previous luxury hospitality and pre-opening experience is preferred. - A degree or professional qualification in Hospitality, Spa Management, Wellness, Business Administration, or equivalent experience is preferred. - Flexibility to work early mornings, evenings, weekends, and holidays is required. - Fluency in English is required; Spanish is preferred. Sixth, "OUR BENEFITS": paragraph: "As part of our team, you’ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes medical coverage, retirement benefits, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood." Seventh, "OUR COMMITMENT TO YOU": paragraph: "At Rosewood Hotel Group, your voice is heard and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture, and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but also to transforming them, and our Diversity, Equity and Inclusion strategy helps put these principles into practice." Eighth, "Pay Transparency": paragraph: "The salary range for this position is $85,000 - $90,500 annually. This is the pay range for this position that the company reasonably expects to pay. This position may be eligible for bonuses. Decisions regarding individual salaries will be based on several factors, such as experience, type of experience, location, and education." Now we need to map to headings. We could have:
About the role
containing purpose and culture + team + your role? Might be too much. But we can split: About the role (purpose and culture), Responsibilities (how you'll make the place), Requirements (could this be you? supervisory etc), Qualifications (degree preferred etc), Skills (communication, organizational, systems), Benefits, Pay, Schedule. But we also have "THE TEAM" and "YOUR ROLE" which are more about role specifics; could be part of About the role or Responsibilities. However the instruction: "Usefor section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings but suggests using those. We'll try to map content to those. Let's decide: - About the role: combine OUR PURPOSE AND CULTURE, THE TEAM, YOUR ROLE (general description). Could be a prose paragraph(s). We'll keep as
maybe multiple
. - Responsibilities: the list under HOW YOU’LL MAKE THE PLACE. - Requirements: the list under COULD THIS BE YOU? that are mandatory? Some are preferred. But we can treat as Requirements. - Qualifications: degree or professional qualification preferred; maybe also previous luxury hospitality and pre-opening experience preferred. Could be Qualifications. - Skills: communication, organizational, systems usage, coaching, etc. Could be Skills. But we need to avoid duplication. Let's extract: From COULD THIS BE YOU? we have: - visible, hands-on leader (skill/experience) - supervisory or management experience in luxury spa, wellness, hospitality, or resort environment (experience) - understand spa operations (knowledge) - exceptional communicator and relationship builder (skill) - strong organizational skills, sound judgment, ability to shift priorities (skill) - comfortable using spa management, scheduling, POS, guest profile systems (skill) - enjoy coaching and developing teams while creating culture of care, accountability, inclusion (skill) - previous luxury hospitality and pre-opening experience preferred (experience) - degree or professional qualification in Hospitality, Spa Management, Wellness, Business Administration, or equivalent experience preferred (qualification) - flexibility to work early mornings, evenings, weekends, holidays required (schedule) - fluency in English required; Spanish preferred (language skill) Thus we can separate: Requirements: supervisory/management experience, understand spa operations, flexibility to work schedule, fluency in English required. Qualifications: degree or professional qualification preferred, previous luxury hospitality and pre-opening experience preferred. Skills: visible hands-on leader, exceptional communicator, relationship builder, strong organizational skills, sound judgment, ability to shift priorities, comfortable using systems, enjoy coaching/developing teams, creating culture of care, accountability, inclusion, Spanish preferred. But we need to keep all substantive info; we can just keep the original bullet list under a heading "Requirements" and maybe another under "Qualifications" and "Skills". However we must not create thin sections; but we have enough content. Alternatively we could combine Requirements and Qualifications into one section "Requirements" and Skills into "Skills". But the instruction says prefer a few substantive sections over many thin ones. We have many sections already: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. That's 8 sections; maybe okay if each has substantive content. But we need to ensure we don't create sections with placeholder text like "commensurate with experience".