Wellness Guide

About the role

Sage + Sound is seeking enthusiastic individuals to join our team. We are a wellness hub dedicated to providing a personalized experience for our guests.

Responsibilities

• Participate in daily store meetings and product/online education
• Welcome guests and provide exceptional customer service
• Introduce guests to products and services, making recommendations
• Educate guests on the benefits of our offerings and provide demonstrations
• Book and manage service/appointment bookings
• Transact POS sales and maintain reporting
• Support back-of-house operations such as receiving inventory and maintaining stock
• Assist in planning and executing in-store events
• Contribute to store operations and maintenance
• Lead the store in the absence of a Lead / ASM / SM
• Engage in learning and development activities

Requirements

• Positive attitude and a desire to make others' days better
• Effective communication skills
• Strong emotional intelligence and customer empathy
• Ability to solve problems and adapt to changes
• Willingness to give and receive feedback
• A can-do attitude and willingness to take initiative
• Flexible availability, including evenings and weekends

Qualifications

• Experience in retail or hospitality is a plus
• Knowledge of beauty/wellness is a plus
• Experience with Shopify is preferred

Benefits

• Competitive hourly rates
• Medical benefits for full-time employees
• Paid sick leave
• Generous employee discount on select products and services

Pay

The pay range for this role is $23 - $25 per hour at the Flagship location in New York, NY.

Schedule

Flexible schedule available, including evenings and weekends.