Wellness Coordinator - Part-Time

Job Responsibilities

• Partner with and support the RN in providing care to patients in a fast-paced environment
• Auxiliary with the RN in opening and/or closing the clinic each day
• Perform basic administrative, clerical, and technical tasks to coordinate patient care
• Manage phones, including answering calls, returning missed calls from off-hours, and documenting calls in a timely manner, as needed
• Work with the RN to maintain clinic and nursing supplies inventory by checking stock, anticipating needed supplies, and recording delivery receipts
• Learn and have a basic understanding of provided treatments
• Promote service packages and memberships
• Maintain compassion and kindness for all patients
• Always maintain client confidentiality and dignity
• Ensure a safe, secure, and clean environment for patients by following clinic cleanliness protocols
• Notify the Support Center of any facility issues that need addressing
• Deliver Five Star Customer Service to ensure our patients have a positive experience in the clinic
• Uphold standards of behavior as defined by the company's Core Values, Code of Conduct, and Operational Guidelines

Requirements

• A high school diploma or equivalent
• At least 2 years of experience in a high-volume patient or customer service environment
• At least 1 year of experience in high-end customer service or boutique hospitality (preferred)
• Schedule flexibility between 8:00am – 8:00pm
• Availability to work a minimum of one weekend shift per week
• Commitment to work at all listed locations