Wellness Coach II

NATURE AND SCOPE

Under the direction of the Wellness Director, the Wellness Coach Level II will build personalized relationships that will support all members, through our signature programs. The Wellness Coach Level II must perform program responsibilities in accordance with the policies, organizational competencies, non-negotiables, mission, and values established by the YMCA of Metro Atlanta.

RESPONSIBILITIES (including, but not limited to)

• Carry out daily program tasks related directly to the position's scope and responsibility, which include but are not limited to:
• Making sure the wellness center floor is monitored and helping members as needed, while enforcing wellness center policies.
• Cleaning, maintaining, and checking equipment (continuous cleaning and following member use) under the direction of the supervisor, reporting any repair needs.
• Knowing, understanding, and consistently applying Metro Atlanta YMCA risk and safety guidelines/best practices, and/or branch emergency procedures.
• Promoting, monitoring, evaluating, and ensuring that all wellness programs run smoothly with a high level of service to participants.
• Staying updated on current issues regarding wellness programs.
• Completing the Coach Approach training within 60 days of hire.
• Completing the YUSA foundational courses for Health & Wellness within 60 days of hire:
• 1. Orientation to Healthy Living
• 2. Foundations of Listen First
• 3. Principles of Member Health & Wellness
• 4. Wellness Center at the Y
• Completing BLS within 60 days of hire.
• Maintaining all national and YUSA wellness certifications by meeting continuing education requirements. YUSA and national certifications require 10 CECs every two (2) years.
• Maintaining certifications in BLS – renews every 2 years.
• Securing his/her own substitute coach in a timely manner if he/she is unable to work an assigned shift. The substitute request must be accepted and approved before the coach is relieved of responsibility for the shift.
• Attending all required staff meetings and trainings, including facility or equipment orientations prior to working on the wellness floor.
• Aiding as needed in all aspects of the YMCA and its community.
• Participating in and partnering with wellness cabinet activities.
• Responsible for maintaining and reporting incident/accident paperwork.
• Establishing and maintaining a minimum caseload of active members in The Coach Approach Program as outlined below:
• Full-time coaches: 100 members
• Part-time coaches (20 hours a week): 50 members
• Part-time coaches (less than 20 hours a week): caseload adjusted proportionately based on the average number of hours worked per week (e.g., 25 members if working 10 hours, etc.)
• Must be available to work at least two, four-hour shifts per week.
• Adhering to strength training and nutrition guidelines in alignment with Y-USA/ACE and ACSM guidelines.
• Maintaining certifications by uploading continuing education credits via Y-Exchange (yexchange.org) prior to date of expiration.
• Maintaining certifications in BLS – renews every 2 years, prior to date of expiration. Updated licenses shall be uploaded via Y-Exchange (yexchange.org).
• Maintaining visual and cognitive abilities to utilize computer-based and written materials to administer all job-related responsibilities.
• Maintaining effective human relations skills, facilitating member interaction and socialization, and being considered a team player by members, co-workers, and management staff.
• Having working knowledge of computers: MS Word, MS Excel and database management.
• Having excellent interpersonal, written, and verbal communication skills.
• Having effective time-management skills.
• Having strong customer service skills and personal commitment to service and hospitality.

REQUIREMENTS

• Must be at least 18 years of age.
• Knowledge of general weightlifting and health/wellness concepts and the ability to demonstrate use of wellness-related equipment.
• Must be knowledgeable about fitness-related issues including but not limited to aerobic vs. anaerobic exercise, nutrition, benefits of exercise, injury-prevention, and The Coach Approach.
• Must obtain/maintain full access to Y-Exchange (yexchange.org), YLINK, and to the Metro Atlanta YMCA Workday account: (https://www.myworkday.com/wday/authgwy/ymcaatlanta/login.htmld).
• Must obtain YMCA/ACE online certification and supplemental courses required by Y-USA and Y-Metro Atlanta within 60 days of hire date.
• - Coach Approach
• - Wellness Coaching 101 Specialty Training
• Subject to additional trainings.
• Must maintain certifications by uploading continuing education credits via Y-Exchange (yexchange.org) prior to date of expiration.
• Must possess current Basic Life Support certification and renew them every 2 years, prior to date of expiration. Updated licenses shall be uploaded via Y-Exchange (yexchange.org).
• Must possess visual and cognitive abilities to utilize computer-based and written materials to administer all job-related responsibilities.
• Must possess a high degree of human relations skills, must be able to facilitate member interaction and socialization, and should be considered a team player by members, co-workers, and management staff.
• Working knowledge of computers: MS Word, MS Excel and database management.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to handle multiple tasks, to work independently, and to problem-solve.
• Possess effective time-management skills.
• Possess strong customer service skills and personal commitment to service and hospitality.

PERFERRED REQUIREMENTS

• Bachelor’s degree preferred in exercise science, physical education, exercise psychology, behavioral science, or a health-related field.

ERGONOMICS

• Sitting, bending, stooping, standing, 15% repetitive keyboard work, demonstrating equipment use, lifting to 45 pounds, and exposure to noise levels at an average of 90 decibels (music) over an eight-hour day.

Employment and Benefits package for this job posting is offered through the YMCA of Metropolitan Atlanta, Inc.