Wellness Coach II

Position Summary

The Wellness Coach II is responsible for providing orientation to new members, assisting members with their workouts and providing personal training services.

Duties And Responsibilities

• Provide great customer service to the community; see that all customers, clients and members are given prompt and courteous service.
• Demonstrate strong communication skills, be outgoing, and enjoy building relationships with a variety of members working to meet their wellness and wellness goals.
• Provide orientation to new members.
• Aid members during workouts with proper use of equipment, proper form and safety guidelines.
• Perform wellness assessments.
• Provide personal training to those members who purchase additional services.
• May teach a variety of classes based on experience and specialties.
• Verify membership through POS system.
• Provide information and answer questions about available programs.
• Ensure that the wellness area is always presentable. Assist with cleaning and maintenance.
• Report all equipment, wellness and gym area problems to the Wellness Manager.
• Enforce all rules that pertain to the wellness and exercise areas on a constant basis.
• Adhere to RJKCCC operations as well as all policy procedures as adopted by Administration.
• Provide supervision when Wellness Manager is not on site.
• Observe all safety rules and regulations.
• Attend staff meetings as assigned.
• Maintain confidentiality.
• Other duties as assigned.

General Qualifications And Proficiencies

• Must be at least 18 years of age.
• High school diploma or GED equivalency.
• Current personal training certification by a nationally recognized organization or equivalent education or experience.
• Prior personal training experience is required.
• Maintain the confidentiality of all client information.
• Maintain a drug and alcohol free work environment.
• Computer experience helpful.
• Ability to communicate effectively with clientele and staff.
• Must have or obtain First Aid/CPR/AED certification within the first 90 days of employment.
• Must be in good physical and mental health.
• Maintain a professional attitude and approach to problem solving.
• Must be able to work independently, with minimal supervision.
• Ability to work in a fast-paced environment and maintain poise under pressure.
• Ability to empathize and communicate with low-income and vulnerable people.
• Ability to work with children, parents, staff and a variety of age groups in a capacity of leadership, counseling and education.
• Thrive in a team-oriented environment.

Physical Requirements

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects and reach overhead.
• Ability to lift and carry 40 lbs.