Wellness Attendant & Front Desk Representative

About the role

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. Delivers excellent service to all members, guests, and program participants. This will be a dual role between the Wellness Center and Front Desk at the Minerva Area YMCA.

Responsibilities

• Provides excellent service to members, guests, and program participants contributing to member engagement.
• Handles and resolves concerns.
• Promotes and sells memberships and programs.
• Builds relationships and helps connect community members to the YMCA.

Qualifications

• Eagerness to welcome, connect, and engage with others.
• Strong listener with the ability to empathize and problem solve.
• Ability to relate effectively to diverse groups of people.
• Previous customer service, sales, or related experience.
• Solid computer skills and Microsoft Office experience required.
• Experience working with people of different backgrounds, abilities, opinions and perceptions.
• First Aid/CPR/AED certification preferred but will provide training.
• Knowledge in overall health and wellness related fields.
• Understanding of exercise equipment and procedures while in use.

Benefits

Part-time staff receive complimentary memberships and discounted rates for child care and most programs.