Wellness Associate I

About the role

The YMCA of Greenville is a dynamic and rapidly growing association dedicated to strengthening the community through youth development, healthy living, and social responsibility. The Wellness Associate I position is responsible for providing excellent customer service to all members, program participants, and guests.

Responsibilities

• Greeting all members and guests
• Booking appointments
• Assisting with questions regarding services and programs
• Organizing, maintaining, and ensuring cleanliness of the wellness floor

Requirements

• At least 16 years of age and/or Junior in High School
• One year or more customer service/public relations experience preferred
• A passion and basic understanding of healthy living and helping others reach goals
• Active participation in a healthy lifestyle
• Detail-oriented, strong organizational skills, and ability to multi-task
• Efficient and productive in a fast-paced environment
• Enthusiasm and excellent customer service skills
• Enjoying working with people and having a friendly and outgoing personality
• Excellent communication, listening, and computer skills
• CPR/First Aid, Bloodborne Pathogen, and Child Abuse Prevention training within first 30 days of employment

Qualifications

Must adhere to YMCA and Wellness Department rules and policies. Must maintain a clean, safe, fully stocked, and well-organized work area. Must actively promote the Y, memberships, programs, services, and promotions. Must provide accurate, appropriate, and immediate responses to all requests by members/guests. Must provide detailed descriptions of Y memberships, programs, services, facility features, and hours of operation. Must properly open, perform daily tasks, and close the wellness area each day according to Standard Operating Procedures. Must set a good example in promptness, respect, manners, honesty, and caring for all members, program participants, and guests. Must adhere to policies related to boundaries with consumers. Must attend/complete required abuse risk management training. Must adhere to procedures related to managing high-risk activities and supervising consumers. Must follow mandated reporting requirements.

Skills

Customer service skills, organization, multitasking, health awareness, and enthusiasm.

Benefits

Access to your Earned Wages before scheduled Pay Days!

Free individual Y membership, with 75% discount on upgraded memberships.

50% Discount on Programs, including Childcare, sports, and aquatics.

20% Discount on Personal Training.

12% Retirement Contribution once fully vested.

403b Retirement Savings Plan.