Wellness Associate I

About the role

The YMCA of Greenville is a dynamic and rapidly growing association dedicated to strengthening the community through youth development, healthy living, and social responsibility. The Wellness Associate I position is responsible for providing excellent customer service to all members, program participants, and guests.

Responsibilities

• Greeting all members and guests
• Booking appointments
• Assisting with questions regarding services and programs
• Organizing, maintaining, and ensuring cleanliness of the wellness floor

Requirements

• At least 16 years of age and/or Junior in High School
• One year or more customer service/public relations experience preferred
• A passion and basic understanding of healthy living and helping others reach goals
• Active participation in a healthy lifestyle
• Detail-oriented, strong organizational skills, and ability to multitask
• Efficient and productive in a fast-paced environment
• Enthusiasm and excellent customer service skills
• Enjoying working with people and having a friendly and outgoing personality
• Excellent communication, listening, and computer skills
• CPR/First Aid, Bloodborne Pathogen, and Child Abuse Prevention training within first 30 days of employment

Qualifications

Must adhere to YMCA and Wellness Department rules and policies. Must maintain a clean, safe, fully stocked, and well-organized work area. Must actively promote the Y, memberships, programs, services, and promotions as needed. Must provide accurate, appropriate, and immediate responses to all requests by members/guests. Must provide detailed descriptions of Y memberships, programs, services, facility features, and hours of operation. Must properly open, perform daily tasks, and close the wellness area each day according to Standard Operating Procedures. Must set a good example in promptness, respect, manners, honesty, and caring for all members, program participants, and guests. Must attend/complete required abuse risk management training and follow procedures related to managing high-risk activities and supervising consumers. Must adhere to mandated reporting requirements.

Skills

• Customer service skills
• Organizational skills
• Communication skills
• Computer skills

Benefits

• Access to your Earned Wages before scheduled Pay Days!
• Free individual Y membership, with 75% discount on upgraded memberships.
• 50% Discount on Programs, including Childcare, sports, and aquatics.
• 20% Discount on Personal Training.
• 12% Retirement Contribution once fully vested.
• 403b Retirement Savings Plan.

Pay

N/A

Schedule

N/A