Wellness Associate

Responsibilities

• Engages in ongoing professional development and training provided by Heinen’s Chief Medical Officer and Chief Registered Dietitian.
• Provides customers with prompt and courteous service.
• Supports clients in learning how to make healthy choices for themselves.
• Has command over the HIPAA compliant software system that supports customer engagement.
• Stocks shelves and displays, maintains product callout signage, and keeps shelves clean, full, and properly rotated.
• Creates displays within the wellness department.
• Works with grocery management to merchandise products within the department.
• Orders product for the wellness department, maintains inventory control and controlling shrink.
• Handles returns and damaged products according to policies and procedures.
• Maintains a safe and clean environment.
• Plans and coordinates in-store seminars and customer events.
• Engages in community events as needed.

Qualifications / Requirements

• A high school diploma or equivalent required.
• Bachelor’s degree in relevant wellness degree program preferred.
• At least 2 years’ experience in retail or wellness operations preferred.
• Good communication and organizational skills.
• Personal resilience and self-confidence.
• Exhibits enthusiasm, respect, adaptability, flexibility, and spirit of cooperation.
• Demonstrates ways to become empowered and self-responsible.
• Demonstrates ability to work with consumers with diverse backgrounds.
• Ability to work with minimal supervision.
• Uses Microsoft Office software, the Internet, fax service and other applicable software.
• Must be willing to work the non-traditional five-day work schedule, including Saturday, Sunday, and some evenings, when necessary.