Well-Being Emotional Support Provider

About the role

This position reports directly to the System Manager of the Well-Being Center and is responsible for facilitating small group and individual well-being sessions with providers and associates. This position will work in a highly matrixed environment and will be responsible for creating psychologically safe environments that will facilitate learning, healing, and processing of psychologically distressing events that occur in healthcare.

Responsibilities

• Critical Incident Support (50%): Works collaboratively with partners across the system as part of critical incident response, particularly Pastoral Care and Provider Well-Being, offering individual and group psychological first aid and emotional support. Participates as a member of defusing, debriefings, and other emotional support sessions. May provide on-call support and be dispatched to care sites and on call locations.
• Clinical Programming and Collaboration (50%): Clinical programming includes development and delivery of mental health and well-being presentations and psychoeducation, outreach, support, and engagement in care sites across the OhioHealth system, and delivery of team interventions. Maintains documentation of interventions in iCare and/or Well-Being Center EHR.
• Collaboratively executes the strategic plan and roadmap for associate and provider well-being.
• As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

Qualifications

• Bachelor's Degree
• Bachelor's or clinical (ST, OT, BSN, etc.)
• Additional training in one of the following - Social Work, Counseling, Chaplaincy, Coaching, or related fields
• 2-3 years of emotional support facilitation experience
• The ideal candidate would have a background in facilitating support groups and emotional processing.
• The ideal candidate would have 3-5 years of experience in supporting emotional or mental health, and group facilitation.
• Additional training in Critical Incident Stress Management is desired but not required.

Schedule

• This is a part-time casual/on-call position servicing several hospitals throughout the system.
• While position is listed as Work From Home, it is home-based while on-call, but traveling to different sites when responding to critical incidents (this includes Columbus and regional hospitals).
• Preferred candidates would be able to be on-call at least 15-20 hours per week.
• Preferred availability would include weekend-evening shifts or any overnight hours, but position can be flexible.
• Work Shift: Variable
• Scheduled Weekly Hours: 1