Welding Applications Engineer

About the role

The Application Engineer provides application support, product recommendations, troubleshooting, and technical support to product managers, R&D, Quality, ITW sales team, Sales Channel, and End-Users. This role serves as a Hobart product expert and works on welding-related projects to increase the "pull through" of ITW Welding Products.

Responsibilities

• Serve as an Application Expert for stick electrodes, tubular, aluminum, and solid wire products and processes.
• Perform and create key product data to support customer needs.
• Provide end-user solutions to optimize value, both via phone and at customer sites.
• Perform and create reports on product evaluations and customer projects.
• Conduct training sessions (theoretical and practical) in welding techniques and processes for internal and external customers.
• Field calls from the Applications Engineering Hotline.
• Perform competitive analysis of other welding products.
• Conduct weld trials and procedure testing in a weld lab environment using ITW Welding solutions.
• Travel up to 25% of the time; limited international travel may be required.

Requirements

• Engineering degree required; preference for Welding Engineering, Welding Technology, or Material Science with a materials joining emphasis.
• Two or more years of industry work experience preferred.
• Strong application knowledge in welding processes and manufacturing technologies.
• Strong interpersonal and problem-solving skills, with demonstrated ability to work with customers to understand issues and propose effective solutions.
• Ability to analyze data sets, problems, and situations and make impactful data-driven decisions.
• Strong communication and presentation skills, including proficiency with Word Documents and Excel spreadsheets.
• Time management skills, strong initiative, and ability to work as a self-starter and team player.
• Capable of working with minimal supervision and driving objectives to completion.
• Experience with programming robotic arc welding systems preferred.