Welcome Coordinator
Oak Street Health, part of CVS Health · Dayton, OH · 2 wk ago
OTHR$17–$28.46/hrFull-time
Core Responsibilities
- Welcome patients and guests
- Conducting visit check-in and assisting patients with required forms
- Collecting co-pays
- Updating patient information and making changes in electronic medical record platform
- Scheduling/rescheduling appointments within electronic medical records platform
- Managing phone lines by answering, taking messages, and conducting outbound calls as instructed
- Managing faxes in the electronic fax platform
- Maintaining the cleanliness of the Welcome and Community Room areas
- May be required to float to other centers in the region on an infrequent basis
Required
- Strong computer skills required and basic knowledge of Google Suite
- Professional phone etiquette
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
- US work authorization
Preferred
- Experience in customer service setting strongly preferred
- Some college preferred