Weekend Security Agent

About the role

As a Concierge Security Officer in Needham, MA, you will focus on customer service while working with people on all shifts in environments such as office towers, hotels, and shopping centers. Your ability to build meaningful connections and engage with others reassures and inspires confidence.

Responsibilities

• Customer service duties: welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Qualifications

• Authorized to work in the U.S.
• High School Diploma or GED
• Pass an extensive screening process
• State license if required
• Security, military, or law enforcement experience is a plus

Skills

• Exceptional customer service skills
• Proficient in basic phone and computer skills

Benefits

• Medical, dental, and vision insurance plans
• 401(k) retirement savings plan with employer matching contributions
• Paid time off (PTO) policy
• Paid holidays
• Disability coverage
• Life insurance options
• Uniform provided at no cost
• Career growth opportunities

Pay

Competitive hourly wage of $21.00 (DailyPay available for GardaWorld employees)

Schedule

Set schedule: Saturday and Sunday, 3 pm to 11 pm