Weekend Library Specialist (Part-time)

Stanford Libraries is seeking a collaborative, dynamic, and service-oriented Weekend Library Specialist to provide outstanding frontline customer services for the Library Circulation team at the Cecil H. Green Library. Libraries values are rooted in a commitment of mutual respect, the idea that every member of the staff has something to contribute, and that learning is constant. We seek a team member who is ready to share their skills and perspectives in a highly collaborative environment. We value colleagues who perform effectively in and contribute successfully to a diverse, multicultural workplace environment.

About Stanford Libraries

Stanford Libraries is a network of over 15 libraries with over 400 employees. We are committed to fueling the teaching, learning, and research across Stanford by acquiring, stewarding, and making available a robust collection, currently in excess of 12 million items. Everyone in the organization plays a vital role in fulfilling that objective. Our dedication to discoverability and information management also has us engaged in dynamic global partnerships. We are constantly building and strengthening our organization, and we recognize striving for excellence is a marathon and not a sprint.

Responsibilities

• Staff public service desks, providing direct customer service for most of each shift.
• Develop a broad understanding of library services, policies, resources, and facilities and effectively communicate that information to library users.
• Assist patrons with locating materials, navigating the library catalog, and finding resources within the building.
• Answer a wide range of library- and campus-related questions, process routine circulation transactions such as checking materials in and out, and provide general support to library visitors.
• As a backup to the Welcome Desk, assist with visitor registration and bag inspections.
• When assigned to the Media Center, support patrons in using media collections (including microfilm, DVDs, and video games) and related equipment.
• Make referrals to supervisors and other library departments as needed and engage Public Safety during emergencies or security-related incidents.
• When serving in a backup capacity at service points, assist with a variety of behind-the-scenes library operations, including:
  • Picking requested books from the stacks.
  • Processing new materials and preparing returned items for circulation.
  • Supporting collection management projects in the stacks, such as shelf maintenance, identifying items that require record updates, shifting collections, and shelving materials.
  • Assisting the Media Center with operational projects and patron support.
• In support of the Resource Sharing & Digital Delivery team, retrieve materials for interlibrary lending and scan book chapters or journal articles to create digital PDF copies for patrons.

Core Duties

Public Interaction

• Perform routine circulation functions such as checking books out to users and managing holds and returned books.
• Perform routine library privileges services (such as issuing and updating access and borrowing cards) according to established policies and procedures.
• Assist patrons with access problems; route problems to supervisor.
• Release keys and combinations to assigned study spaces and lockers.
• Answer informational questions in person and via email with clarity, accuracy, and professionalism.
• Instruct users in the use of the library catalog and other basic informational resources.

Materials Processing

• Receive and prepare new acquisitions and items paged from off-auxiliary libraries.
• Process new books prior to shelving and notify requesting patrons of availability.
• Process new periodicals and newspapers for bindery or boxing, or maintain shelving.
• Assist with digitization, book retrieval, searches, and inventory projects.

Collection Maintenance

• Screen and evaluate circulated materials for a variety of treatment options (i.e., repair, bindery).
• Perform searches for missing items.
• Perform and monitor material transfers between locations.
• Perform stacks maintenance activities (shelving, shifting, book pulling) and quality control checks on stacks.
• Use regular reports to identify materials needing record updates or transfers.

Computing Support

• Use on a daily basis common computer programs such as word processing, spreadsheets, Google Suite, Microsoft Outlook, Slack, and internet browsers.
• Monitor library email account and reports.
• Assist users and perform basic troubleshooting for library technology such as photocopiers, printers, microfiche readers, etc.

Building Duties

• Perform opening and/or closing activities such as managing doors, lights, and computers.
• Perform walk-throughs to monitor or clear the building of all patrons.
• Investigate door alarms, report building or patron incidents to supervisors, Facilities, and/or public safety as appropriate.

Assist in Supervision

• Assist with training student or hourly staff in routine service desk operations or routine collection maintenance activities, usually through demonstrating, shadowing, or answering questions.
• Assist supervisor in hiring activities.

Other duties may also be assigned.

Requirements

• Two-year college degree plus one or more years of experience in an academic library, or equivalent combination of education and relevant experience.

Qualifications

• Experience with direct interaction with patrons.
• Demonstrated computer literacy with word processing, spreadsheets, and communication software such as email.
• Demonstrated interpersonal and organizational skills.
• Able to apply judgment in choosing procedures and evaluating alternatives.
• Demonstrated ability to perform detailed tasks accurately and efficiently.
• Possess strong communication skills in English.
• Demonstrated ability to be flexible and work well under pressure.
• Record of excellent attendance.
• Knowledge of or ability to learn call number systems.
• Experience using or ability to learn library-specific applications needed to complete tasks.

Physical Requirements

• Ability to push a cart weighing up to 650 lbs. that requires an initial push force up to 70 lbs.
• Ability to work in an environment that is dusty and/or moldy.
• Ability to lift books that are up to 10 pounds.
• Ability to kneel and reach.
• Must be able to stand for many hours.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

Working Conditions

• May work in confined spaces and at heights 4-10 feet.
• May be exposed to dust and mold.
• May work extended hours, evenings, and weekends.

Schedule

Academic Year: 50% schedule (20 hours per week):

• Fridays: 3:45 pm - 7:45 pm (no meal break).
• Saturdays: 9:45 am - 6:45 pm (includes 1-hour meal break).
• Sundays: 12:00 pm - 9:00 pm (includes 1-hour meal break).

During Intersessions (week between academic quarters) and summers, hours will change due to building schedule changes. Overtime hours will be required at least 1 weekend per quarter to help staff extra building hours for exam weeks.

Pay

The expected pay range for this position is $22.48 - $41.97 per hour. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.