Weekend Hotel Night Auditor

About the Role

Join a 2026 USA Today Top Workplace Winner! The Night Auditor position is more than a job—it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We’ll invest in you, providing tools, resources, and mentorship to help you succeed, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we’ve created, attributing to our award-winning status, where team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Home2Suites Madison Central.

Responsibilities

• Daily audit, balance, post, and report on front desk, rooms, and food and beverage cash and credit operations, ensuring accuracy of the property's financial and accounting records.
• Greet and interact with guests in a warm, friendly, and professional manner.
• Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs.
• Promptly handle guest service requests and guest complaints to meet and exceed guest expectations.
• Make reservations, check-in and check-out guests, and process payments.
• Perform tasks such as answering phones, maintaining a cash drawer, and operating office equipment.
• Ensure guest and property safety by knowing all safety, security, and emergency procedures.

Requirements

• Ability to work overnight from 11:00 p.m. until 7:00 a.m.
• Flexible availability required on weekends and holidays.
• Hilton experience preferred.

Qualifications

• Understanding of general accounting practices and ability to compile facts and figures.
• Strong oral and written communication and interpersonal skills.
• Motivated to maintain an excellent customer service reputation.
• Strong attention to detail, organization, and follow-up abilities.
• Ability to be patient and creatively problem-solve.

Pay

Starting at $18.00-$20.00/hour. Experienced candidates may qualify for a higher wage.

Benefits

• Career growth opportunities, including personalized career development, leadership training, mentorship, and educational assistance.
• Opportunities to grow across 35 hotels and our Corporate Office.
• Team member perks, including worldwide hotel discounts and complimentary stays at NCG Hospitality-managed hotels.
• Referral and incentive programs to earn additional rewards.
• Paid Volunteer Hours, recognition programs, and appreciation events.
• Health & Wellness benefits, including medical, dental, and vision coverage, Paid Time Off, Paid Sick Time, and Employee Assistance Program.
• HSA/FSA options, telehealth, wellness benefits, and more.
• Financial benefits, including competitive pay with same-day pay options, 401(k) with generous company match, and performance bonuses for eligible positions.

Schedule

All shifts are overnight, from 11:00 p.m. to 7:00 a.m.