Weekend Front Desk Sales Associate

Benefits

• 401(k)
• Employee discounts

Responsibilities

• Enthusiastically greets each members and guests promptly using the proper greeting for time of day
• Provides security and control to the front door and retail area of the facility
• Personalily, checks each member into the gym using the proper check-in procedures
• Maintains neat appearance and wears proper uniform attire with nametag while on duty
• Distributes keys, towels and other materials as needed
• Processes retail and concession sales
• Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques
• Addresses caller’s requests and/or takes appropriate messages noting caller’s name
• Registers all telephone inquiries in the script pad and in the Master Production Binder and transfers the call to the appropriate Fitness Consultants
• Follows up on telephone inquiries to ensure that the appointment was booked properly
• Responds immediately to member requests, inquiries and concerns
• Works when scheduled and adheres to company attendance policies
• Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights

Qualifications

• High school diploma or equivalent required
• Excellent customer service skills are required
• Ability to communicate effectively with both staff and members
• Ability to communicate effectively verbally, non-verbally and in writing is required
• Understanding of basic accounting principles is required
• Understanding of basic cash processing procedures is required
• Functional computer skills are required
• Able to work a flexible work schedule to include holidays and weekends
• Able to lift 25lbs repeatedly and stand for extended periods of time
• Uphold Gold’s Gym Vision, Mission, Values and code of conduct