Weekend Building Security Officer (Part-time)
Charlotte Hornets · Charlotte, NC · 6 mo ago
On-siteInformation TechnologyPart-time
Position Overview
You will be an active member of the Spectrum Center security team. As a Security Officer, you are responsible for providing access control and Security for all guests, media, and employees during non-event and event times at Spectrum Center. You will also roam the interior and exterior of the arena. This is a part-time weekend only position.
Essential Duties And Responsibilities
- Greet guests and employees as they enter Spectrum Center
- Utilize Lobby Guard visitor management system to ensure all guests are accounted for
- Operate security x-ray machine and walk thru medical detector, ensuring no prohibited items enter Spectrum Center
- Patrol all levels of the arena on foot to identify safety hazards, unsecure and secure doors in arena as directed
- Patrol Spectrum Center external footprint on foot or golf cart, including but not limited to Trade Street Plaza and loading dock
- Proactively observe patrol and report out to management team and supervisor
- Work closely with the security management team
- Enforce policies and procedures throughout the facility on a 24hr 7day a week basis
- Follow all rules and regulations as outlined policies and procedures and post orders
- Follow all NBA security guidelines
- Read and interpret detailed incident reports
- Aid in direction of orderly evacuation of building
- Aids department with special projects as assigned
- Other duties as assigned by manager
- Maintain access control
Essential Guest Service Functions
- Guest service oriented
- Respond to requests for service and assistance
- Anticipates and respond to the guests’ needs in a timely manner
- Treat all guest in a kind and courteous manner
- Serve as the Arena’s ambassador for the Security Department
Required Skills, Experience And Abilities
- Associate degree from an accredited college or university or 1-3 years of industry experience in a command center role
- Ability to lead, motivate and inspire a team
- Ability to think critically to solve problems
- Ability to maintain the highest level of confidentiality
- Interpersonal skills – works well in a team environment, professional, interacts with all levels of organization and outside contacts
- Adaptable – adapts to frequent change, works well under pressure in a dynamic work environment
- Dependable – punctual, responds to manager’s instructions, detail oriented
- Ability to regularly stand, walk, talk, hear, use hands to handle or feel, and climb stairs
Additional Information
- We are an equal opportunity employer and value diversity at our company.
- We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- All requests for medical or religious accommodations to perform the stated job duties will be considered.