Wedding & Special Events Coordinator

About Us

Bristol Mountain and Roseland Waterpark are the ultimate destinations for excitement and adventure in the Finger Lakes. We are passionate about creating memorable experiences, and we offer a work environment that's vibrant, innovative—and incredibly fun.

Responsibilities

• Develop innovative strategies to boost event sales
• Respond promptly to event inquiries and conduct engaging site visits
• Fully understand and communicate our products, pricing, and policies to clients
• Serve as the link between clients and our Food & Beverage Manager, ensuring seamless operations
• Be present at events, liaising with clients to make sure every detail is perfect
• Ensure all relevant departments are in sync for the event's success
• Manage and develop connections with key vendors
• Consistently deliver superior guest service, ensuring satisfaction
• Develop leads and actively sell sponsorships, packages, and offerings to businesses and groups
• Prepare internal and external correspondence, such as contracts. Maintain accurate records. Work with Accounting to handle invoicing. Conduct guest satisfaction surveys and offer feedback
• Identify, qualify, and solicit new business to achieve revenue goals
• Represent Bristol Mountain, Roseland Waterpark, and other associated brands at community gatherings to promote events
• Assist the Director of Sales and Marketing with developing promotional materials

Qualifications & Skills

• 18+ years of age with prior work experience
• Extremely detail oriented
• 2-5+ years related experience in Food and Beverage/Catering
• Solid organizational, time-management, and prioritization skills
• Ability to work events with a flexible schedule (days, nights, weekends, and holidays)
• Familiarity with marketing tools such as Canva, Adobe, graphic design software, Wordpress, and Email Marketing Platforms
• Excellent verbal and written communication skills
• Strong presentation skills
• Excellent problem-solving skills
• Ability to work independently and collaboratively
• Able to maintain composure and professionalism while managing guest concerns and resolving disputes
• Passion for weddings and events with a keen eye for the smallest details

Benefits

• Health Insurance
• 401K
• Profit Sharing
• Paid Time Off
• Employee Discounts
• Excellent Ski/Snowboard Benefits

Pay

$20 - $22/Hr. Plus Commission