Wedding Coordinator
Virgin Voyages · Miami-Fort Lauderdale Area · 2 wk ago
ManagementFull-time
The Gig
Virgin Voyages is seeking a Wedding Coordinator to support the Weddings & Celebrations program. This role will coordinate onboard weddings, proposal packages, and celebration experiences.
What You'll Be Up To
- Support operational planning and execution of onboard wedding and celebration programs across the fleet
- Coordinate day-to-day planning logistics and timelines for wedding and proposal experiences
- Manage sailor communication and follow-up throughout the planning lifecycle
- Prepare, maintain, and distribute operational documentation, including Planning Documents, event timelines, manifests, venue details, and execution grids
- Manage manifest updates and coordinate booking-related operational changes in alignment with established processes
- Partner closely with shipboard and shoreside teams, including Hotel Operations, Entertainment, Food & Beverage, Sailor Services, Revenue, Circles, and Terminal Operations, to support seamless event execution
- Support entertainment and vendor coordination, including music requests, décor needs, and onboard activation logistics
- Assist with onboard execution support and troubleshooting to ensure smooth delivery of Sailor experiences
- Maintain operational tracking tools and internal planning systems to support alignment across departments
- Support special voyages, proposal packages, and celebration-related experiences as the program continues to expand
- Assist with process documentation, workflow improvements, and operational optimization initiatives
- Build strong relationships with internal and external stakeholders to maintain a high level of service and execution quality
- Participate in site inspections, ship visits, onboarding support, and operational walkthroughs as needed
- Support reconciliation and operational follow-up as required
- Perform other job-related functions as assigned
Superpowers Required
- Bachelor’s degree preferred
- Excellent written and verbal communication skills with both internal and external partners
- Strong organizational skills with exceptional attention to detail
- Ability to manage multiple projects simultaneously in a fast-paced environment
- Strong problem-solving skills with the ability to adapt quickly to operational changes
- High level of professionalism and guest service orientation
- Ability to independently manage tasks with strong follow-through and accountability
- Experience working cross-functionally with multiple operational stakeholders
- Advanced proficiency with Google Workspace and/or Microsoft Office programs
- Experience with project management tools and operational tracking systems preferred
- Seaware experience preferred
- Cruise, hospitality, events, weddings, or group operations experience strongly preferred
- Willingness to travel in support of onboard operational execution as needed