Wedding and Social Catering Sales Manager

About the role

The Equinox Golf Resort & Spa is a historic resort destination in New England, blending timeless charm with modern amenities. It attracts a diverse mix of leisure, corporate, and event guests, offering a dynamic and well-rounded hospitality experience.

Responsibilities

• Support the Sales and Marketing Department in generating revenue and driving business growth for the hotel.
• Assist with the coordination and execution of sales activities, such as responding to inquiries, preparing proposals, and facilitating bookings for meetings, events, and accommodations.
• Maintain complete knowledge of hotel operations, scheduled daily activities, and comply with all departmental policies/service procedures/standards.
• Aid in preparing sales proposals and contracts tailored to the specific needs of clients, outlining pricing, services, and terms to secure bookings.
• Support Sales, Marketing, and catering team administratively including correspondence, preparing reports, and assisting with on-property activations.
• Able to multitask in a fast-paced environment while staying organized and meeting deadlines.
• Provide telephone and message support for the department and respond to inquiries in a timely, clear, and pleasant manner.
• Maintain client profiles, contacts, and additional essential records used in Marketing and PR reporting.
• Aid the Sales, Marketing, and Event team with the preparation of contracts, proposals, addendums, operational resumes, BEOs, programming agendas, and track the completion status for accurate reporting.
• Act as liaison between the Sales and Marketing departments with clients and internal stakeholders; facilitating partner requests, special requests, vendor scheduling, and booking inquiries via email and phone.
• Block group and meeting space specifications and ensure that accurate information is collected and entered in the reservations system.
• Ensure accurate information for Group Billing, Resumes, and Sales systems.
• Collaborate with other hotel departments to coordinate sales efforts, leverage resources, and maximize revenue-generating opportunities for the hotel.
• Assist in the execution of in-house events to ensure planning is accomplished successfully.
• Attend departmental meetings and training sessions as required.
• Demonstrate a team-focused attitude and encourage collaboration.
• Understand and use safe work practices for all safety precautions including Emergency Evacuation Procedures, Violence in the Workplace, Accident Reporting, OSHA Compliance, and Bloodborne Pathogen Procedures.
• Comply with all policies as outlined in the Handbook, Property Supplement, or otherwise issued including time and attendance expectations, uniform and dress code standards, anti-harassment policy, and substances in the workplace.

Qualifications

• 3+ years sales, events, or applicable hospitality leadership experience, hotel/lodging environment highly preferred.
• Four-year degree in related field.
• Strong understanding of lodging operations; reservations, appropriate guest service etiquette, etc.
• Successful completion of satisfactory background check.
• Demonstrates natural leadership qualities with a positive, team-focused attitude.

Benefits

• EOS Family Matters Program of 3+ months fully paid parental leave for new parents.
• Retail savings option of 401k with employer match of up to 4% for all employees.
• Complimentary $25K in Life insurance and $1K/mo. in long-term disability coverage for full-time status employees.
• Optional additional Disability, Life and AD&D, Critical Illness, and Accident Insurance options.
• Company-funded Employee Assistance Program for life challenges and mental health resources.
• Additional Health & Wellness benefits including prescription and gym membership discounts.
• Competitive wages with ongoing market analysis.
• Annual performance evaluations with eligible compensation adjustments.
• Internal referral bonus programs up to $500 per referral.
• Incentive opportunities for both hourly and managerial roles.
• A supportive, open workplace culture with flexible and understanding work-life equality.

Pay

This is a full-time salaried position with a potential wage range of $60,000 - $70,000 per year with the potential to earn up to $85,000 based upon Sales goals. Final compensation package offer is subject to change based on a variety of complex factors unique to each candidate including experience, education, skill set, and applicable certifications.

Schedule

Full-time position.