Website Production Specialist

Arizona is a year-round destination. Sunny skies and low humidity prevail 300 days a year across the state. From awesome natural wonders to culinary treats, tribal lands, vibrant cities, world-class resorts, renowned golfing and historic Western towns, there are some truly breathtaking moments to be had in the Grand Canyon State.

About the role

Bring Banner Health’s digital experience to life as a Web Content Specialist, building and maintaining user-friendly, accessible, and engaging web pages. You’ll manage website updates and landing pages, ensuring content is accurate, mobile-friendly, optimized for search, and aligned with brand standards. Partner with UX, content, and marketing teams to bring designs to life, troubleshoot issues, and deliver a seamless online experience. This is a hybrid role, not fully remote.

Responsibilities

• Executes website content updates and landing page builds within Banner Health's content management system.
• Implements approved content and designs to create new web pages or update existing pages.
• Ensures all website updates align with brand standards, accessibility requirements, and user experience best practices.
• Manages website projects from technical build through quality assurance and publishing.
• Conducts quality assurance testing for all website updates and new page builds, including functionality, responsive design, browser compatibility, form functionality, link accuracy, and accessibility compliance.
• Identifies and resolves technical issues before publishing.
• Ensures all website content meets Banner Health's quality standards and regulatory requirements.
• Optimizes website content for search engines, performance, and user experience by implementing SEO best practices (meta descriptions, header tags, image optimization, URL structures).
• Ensures website pages load quickly and perform efficiently.
• Maintains website content accuracy and freshness across Banner Health's digital properties by monitoring for outdated information, broken links, and technical issues.
• Coordinates with content owners to ensure website information remains current and accurate.
• Collaborates with UX designers, content strategists, and marketing technology specialists on website projects.
• Translates design mockups and wireframes into functional web pages.
• Partners with Senior Consultant, Marketing Technology & Data Activation to implement tracking, forms, and technical integrations.
• Ensures website accessibility compliance with WCAG guidelines and regulatory requirements (accessible design patterns, alternative text, heading structures, keyboard navigation, screen reader compatibility).
• Conducts accessibility testing and remediates issues.
• Provides technical guidance and support to Consumer Digital Engagement team on website capabilities and best practices.
• Advises on technical feasibility of website requests and recommends solutions for technical challenges.
• Stays current on web development trends, CMS platform updates, accessibility standards, and digital best practices.
• Continuously develops technical skills and knowledge, applying new techniques to improve website quality and efficiency.

Requirements

• Bachelor's degree in Digital Media, Communications, Marketing or related field, or equivalent combination of education and experience.
• Minimum of four years of experience in CMS authoring, website production, or related technical role.
• Hands-on experience with enterprise content management systems (e.g., Adobe Experience Manager, Sitecore, or similar platforms).
• Proficiency with CMS authoring tools, templates, and components.
• Basic knowledge of HTML, CSS, and responsive web design principles.
• Experience with website quality assurance testing and troubleshooting.
• Knowledge of web accessibility standards (WCAG) and implementation techniques.
• Understanding of SEO best practices and website optimization.
• Experience with cross-browser and cross-device testing.
• Strong attention to detail with ability to ensure technical accuracy.
• Ability to manage multiple website projects simultaneously.
• Strong problem-solving skills and ability to troubleshoot CMS issues.
• Effective communication skills for collaborating with non-technical stakeholders.

Preferred Qualifications

• Master's degree in Digital Media, Communications, Marketing, or related field.
• Healthcare industry experience.
• Advanced experience with Adobe Experience Manager or other enterprise-level CMS platforms.
• Experience with CMS workflow management and content governance.
• Experience implementing forms and marketing automation integrations within CMS.
• Experience training others on CMS authoring best practices.
• Knowledge of HIPAA compliance requirements for healthcare websites.
• Familiarity with web analytics platforms (e.g., Adobe Analytics, Google Analytics).
• Certification in web accessibility (e.g., IAAP CPACC or WAS).

Schedule

Monday through Friday from 9AM to 5PM.

Benefits

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.