Website Product Manager

About the role

The Website Product Manager at MMGY is responsible for managing the definition and delivery, ongoing support, and continuous improvement of website Marketing Technology products for clients. This role involves planning, coordination, execution, and delivery of Marketing Technology product development projects, as well as managing ongoing support accounts and the continuous development process.

Responsibilities

• Manage projects from kick-off to launch
• Level of effort and budget estimating
• Developing scopes and statements of work
• Defining and managing product requirements
• Developing product delivery and management roadmaps
• Coodinating development tasks and deliverables
• Lead internal and external technical project team
• Manage delivery of client projects on time, within budget and to the satisfaction of clients
• Manage ongoing support of websites/products and continuous development process
• Develop documentation to clearly outline, track and forecast projects and resource allocation
• Contribute to quality assurance (QA) testing and website content entry as needed
• Report on client website goals and key performance indicators (KPIs) using tools such as Google Analytics, Ahrefs, Google Lighthouse, accessibility audits, and other third-party monitoring dashboard tools
• Delegate and empower associates to accomplish projects and elevate their contributions
• Oversee freelancer, contractor and outside partnerships pertinent to client project processes, workflows, documentation, best practices and deliverables
• Create positive interdepartmental collaborations across all agency teams
• Assist in developing, implementing and optimizing product and project management practices
• Mentor associates within and outside of Marketing Technology department to better understand our technology offerings, capabilities, processes and delivery framework

Qualifications

• 2-3 years of Marketing Technology project and/or product management experience
• Experience with Drupal and WordPress content management systems
• Certification in project management and/or product management a plus
• Experience with Atlassian JIRA and Confluence platforms a plus
• Software and application development a plus
• Experience working in a professional services or marketing agency a plus

Benefits

MMGY Global is an Equal Opportunity Employer.