Website & Marketing Support Specialist

Key Responsibilities

• Add and update website content, including text and images.
• Adjust image size, position, and text styles for optimal presentation.
• Create new pages as needed.
• Apply landing page strategies to maximize conversions.
• Collaborate on linking AdWords and Meta ads to dedicated offer landing pages for performance tracking.

Customer Communication

• Handle voice-based message taking using a provided script:
• Deliver a professional greeting.
• Gather service information from the caller.
• Reassure the customer that we can help.
• Apologize that the Client is unavailable and explain he is the best person to assist.
• Collect detailed contact information, including address.
• Confirm that the Client will return the call within the hour.
• Calls are recorded for review and improvement.
• Potential to expand into incoming call handling if successful.

Creative Support

• Design YouTube thumbnails for video content.
• Aid in branding and visual consistency across platforms.
• Support the launch and growth of a Skool community with engaging visuals.

Qualifications

• Experience with Duda website builder or similar platforms.
• Knowledge of landing page optimization strategies.
• Familiarity with Google AdWords and Meta Ads integration.
• Strong communication skills with a clear, professional speaking voice.
• Basic graphic design skills (e.g., Canva, Photoshop, or similar tools).
• Ability to multitask and adapt to both technical and customer-facing responsibilities.

Preferred Attributes

• Detail-oriented and organized.
• Comfortable working independently with minimal supervision.
• Creative eye for design and branding.