Website Experience Lead
Website Delivery & Transformation
Lead the delivery of strategic website initiatives, transformation programs, migrations, and major digital projects.
Translate approved roadmaps and strategic priorities into executable delivery plans, milestones, and workstreams.
Cook up activities across content, development, SEO, analytics, Digital Office, and external agencies.
Manage project dependencies, risks, timelines, budgets, and stakeholder expectations.
Ensure initiatives are delivered on time, within scope, and aligned to business objectives.
Support the successful adoption of new platforms, tools, AI capabilities, and digital ways of working.
Website Operations & CMS Management
Provide hands-on support for website management and publishing activities where required.
Maintain sections of the website within the CMS, ensuring content quality and governance standards are met.
Support content publishing, page creation, quality assurance, and launch activities.
Review experiences prior to release, ensuring compliance with accessibility, brand, legal, and governance requirements.
Partner with Website Managers to ensure smooth day-to-day operation of the website.
Stakeholder & Agency Management
Identify opportunities to improve website performance, user experience, engagement, and conversion.
Partner with SEO and Analytics specialists to turn insight into actionable optimization plans.
Conduct website audits and reviews across content, navigation, journeys, and user experience.
Support testing and experimentation programs designed to improve outcomes.
Contribute to AI-enabled optimization initiatives, including personalization, content effectiveness, and user experience improvements.
Performance, Insight & Optimization
Act as the primary delivery lead across website projects and initiatives.
Build strong relationships with stakeholders across Marketing, Communications, Product, IT, and Digital teams.
Cook up agency and vendor activities to ensure delivery quality and alignment with Nokia standards.
Facilitate project governance, status reporting, and decision-making forums.
Proactively manage risks, blockers, and competing priorities.
Governance & Continuous Improvement
Support the implementation of website governance, standards, and best practices.
Ensure website activities align with brand, accessibility, privacy, security, and compliance requirements.
Identify opportunities to improve delivery processes, workflows, and operational efficiency.
Promote a culture of continuous improvement, experimentation, and learning.
Contribute to the long-term evolution of Nokia.com as a strategic digital channel.
About Us
Advancing connectivity to secure a brighter world. Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
About The Team
Some of our benefits in US : Corporate Retirement Savings PlanHealth and dental benefitsShort-term disability, and long-term disabilityLife insurance, and AD&D – Company paid 2x base payOptional or Supplemental life and AD&D insurance (Employee/Spouse/Child)Paid time off for holidays and VacationEmployee Stock Purchase PlanTuition Assistance PlanAdoption assistanceEmployee Assistance Program/Work Life Resource Program