Jobs · Customer Service · Illinois

Guest Experience Lead

Merlin Entertainments · Schaumburg, IL · 4 mo ago
Customer Service$17/hrFull-time

Qualifications & Experience

  • Create fun, memorable experiences for guests
  • Keep the attraction safe, organized, and running smoothly
  • Coach and motivate team members during shifts
  • Solve problems and assist guests
  • Lead and support the Guest Experience team during daily operations

What We're Looking For

  • A positive, outgoing personality
  • Strong communication and people skills
  • Comfortable leading in a fast-paced environment
  • Leadership, trainer, shift lead, or guest service experience preferred

Availability

  • Weekends
  • Evenings
  • Holidays

Benefits

  • Pay Rate: $17/hour
  • Free Merlin attraction admission for friends & family
  • PTO + medical, dental, and vision benefits
  • 401(k) with company match
  • Tuition reimbursement opportunities
  • Growth opportunities with Merlin Entertainments

Pay Range

USD $17.00/Hr.

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