Website Experience and CRO Manager - US Remote
PerfectServe · United States · 1 wk ago
RemoteRemoteWriting$90k–$120k/yrFull-time
Website experience and performance
- Own performance, usability, and consistency across campaigns, landing pages, forms, and conversion paths.
- Build, maintain, and optimize pages; translate briefs and wireframes into responsive, accessible, high-performing experiences.
- Manage CMS infrastructure, component libraries, and site governance.
- Continuously improve site speed, schema, crawlability, and site health.
- Report out to the marketing team and stakeholders the performance of the site, trends, testing roadmap and results from tests.
Conversion rate optimization
- Run a disciplined experimentation program across landing pages, forms, CTAs, and flows.
- Design and execute A/B and multivariate tests; turn behavior and performance data into prioritized changes.
- Improve conversion across the buyer journey, from first visit through sales handoff, in partnership with Performance and Revenue Operations.
Discoverability across search and AI
- Optimize structure, metadata, and content hierarchy for traditional search and AI-driven discovery.
- Partner with content and product marketing so pages are structured for clarity, semantic relevance, and machine-readability.
Site-side analytics and instrumentation
- Own tracking, tagging, and instrumentation on the web properties so conversion data is trustworthy.
- Monitor site performance, surface trends and issues early, and report what’s working.
Key Performance Indicators
- Site conversion rate. Visit-to-lead and lead-to-Demo-Requested, improving against baseline.
- Technical health. Core Web Vitals, page speed, and accessibility scores at or above target.
- Experiment throughput and win rate. Number of tests shipped per quarter and the lift captured from winners.
- Schem coverage, indexation health, and AI-assistant citation rate on priority pages.
- Friction reduction. Form abandonment and path drop-off, trending down.