Web Operations Manager

About the role

The Department of Radiology offers an exciting opportunity for a Web Operations Manager to support the nationally renowned University of Wisconsin Department of Radiology. Since its establishment in 1927, the Department of Radiology has been committed to the advancement of human health through innovation in imaging and image-guided therapies. We are proud of the positive impact we have on the patients we serve, the learners we educate, and the research we forge the field with. In addition, 2027 will mark the department’s 100th anniversary and planning has begun for a year-long celebration.

Responsibilities

• Manage the public website, which is a WiscWeb-hosted WordPress site (Gutenberg editor).
• Drive digital strategy and project planning for a new intranet, with a focus on improving content, usability and accessibility.
• Edit and add web content, consulting with staff and faculty subject matter experts to understand goals and needs, as well as developing and implementing new information architecture.
• Plan and implement a proactive process for website content review.
• Serve as team’s primary digital accessibility expert for the public website and intranet while also providing resources to the department.
• Connect with central SMPH groups (i.e. IIT, Digital Design Team) and campus groups (i.e. WiscWeb Team, UW Design Community) to stay current on available resources and best practices.

Requirements

• Minimum of 3 years of professional experience in web operations, front-end development, web design, or user experience design, with demonstrated responsibility for maintaining and improving live websites.
• Professional experience using a content management system (CMS) in a professional environment to publish, update and manage web content; WordPress experience strongly preferred.
• Experience conducting accessibility testing and implementing remediation to ensure digital content complies with Web Content Accessibility Guidelines (WCAG 2.0/ 2.1) and applicable accessibility standards.
• Project management experience, preferrably using tools such as Microsoft Planner, Asana, Monday or similar tools.

Qualifications

• Bachelor’s degree preferred; focus in web design, user experience, communications or a related field preferred.

Skills

• Self-directed work style; effective in both independent and collaborative environments.
• Critical-thinking abilities, a strategic mindset, and the ability to identify action steps.
• Strong interpersonal and customer service skills with the ability to foster effective working relationships.
• Ability to lead large projects, working with multiple stakeholders and subject matter experts to meet timelines and deliver results.

Benefits

• Compensation: The starting salary for the position is $85,000; but is negotiable based on experience and qualifications.
• Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits.

Pay

• $85,000 starting salary, with potential for negotiation based on experience and qualifications.

Schedule

• The position is expected to be primarily remote, with occasional in-person activities as needed.