Web Content Specialist

About the role

The Web Content Specialist is responsible for managing and publishing digital content across Kerr’s global online channels, including headquarters platforms and localized market websites. This role serves as a central point of coordination between content owners, authors, and cross-functional teams to ensure that all web updates—ranging from new site launches to ongoing page enhancements—are executed accurately, efficiently, and in alignment with established rollout timelines. A key focus is maintaining high standards of quality and consistency by overseeing the full publishing lifecycle, including thorough quality assurance checks before content goes live.

Responsibilities

• Publish and update content across Kerr’s websites to ensure consistent, relevant, and timely web releases.
• Coordinate with content editors, authors, and the global translation/localization team to prepare content plans for product launches, campaigns, events, and other key digital initiatives.
• Support UI/UX activities for website and online projects.
• Monitor site performance and make data-driven recommendations to improve content quality, usefulness, and user experience (e.g., identifying missing content, broken links, or layout enhancements).
• Manage backend site structure and workflows in Magento, DXP/Drupal, and JIRA content publishing requests according to respective processes and workflows.
• Identify and report website issues and improvement opportunities in partnership with web development and IT teams, including bugs and new functionality requests.
• Maintain a balanced workload consisting of approximately 60% content publishing and 40% content implementation and site maintenance.
• Manage data and webpage content for 5000+ products, including SKU-level product/data management (NTI, attributes).
• Work with Widen/DAM, including compliance (RA), and own the end-to-end flow across DAM → DXP → Magento.

Requirements

• College degree in a related program.
• 3-5 years of experience as a Web Publisher with deep expertise in CMS platforms, especially Magento, DXP/Drupal, and JIRA.
• Solid foundation in web disciplines, including UX, design principles, and content best practices.
• Familiarity with Oracle back-end systems and Widen/DAM applications.
• Skilled in copywriting and editorial quality control to ensure accuracy, clarity, and consistency of published content.
• Fluent in English; additional languages are an asset.

Skills

• Proven project management experience coordinating internal teams and external vendors.
• Strong ownership of timely, accurate content delivery and professional execution.
• Clear, effective communicator with strong presentation skills and ability to explain technical issues.
• Excellent time-management and organizational abilities.
• Self-starter with an initiative-driven, solutions-oriented mindset.

Pay

$79,700 - $97,400

Benefits

• Annual performance bonus.
• Medical, dental, and vision benefits.
• 401K match.
• Other applicable compensation plans.