Web Author Specialist

Duties and Responsibilities

• Content Authoring & Publishing
• Author, update, and publish content across .com and eCommerce experiences using enterprise and headless CMS platforms
• Assemble pages using reusable components, templates, and content models
• Ensure content is accurate, on-brand, and compliant with business and regulatory requirements
• Support promotions, launches, experiments, and seasonal updates
• CMS & Workflow Management
• Execute content changes through established review, approval, and release workflows
• Collaborate with business stakeholders to manage content requests and timelines
• Maintain content hygiene, versioning, and archival standards
• Identify opportunities to improve authoring efficiency and workflow clarity
• Cross‑Functional Collaboration
• Partner closely with development teams to understand component behavior, templates, and release processes
• Work with UX and design to ensure authored content aligns to approved layouts and design intent
• Coordinate with SEO and analytics partners to support discoverability and performance goals

Skills and Competencies

• Hands‑on experience with enterprise CMS platforms (e.g., Adobe Experience Manager, Sitecore, Contentful, Sanity, Optimizely, etc.)
• Familiarity with headless CMS concepts, structured content, and component‑based authoring
• Experience working within defined workflows, including approvals and release schedules
• Strong attention to detail and comfort managing high‑volume content updates
• Ability to collaborate effectively with both business and technical teams

Minimum Qualifications

• 3+ years of experience authoring or publishing content on enterprise‑scale websites

Preferred Qualifications

• Experience supporting eCommerce or lead‑generation websites
• Familiarity with basic HTML concepts and how content renders on the front‑end
• Experience working alongside agile development teams
• Understanding of SEO fundamentals as they relate to content authoring
• Exposure to personalization, experimentation, or feature flagging tools

Location

Our office follows 4 days onsite and 1 day remote schedule.

Travel

Occasionally, less than 25%

Pay

Compensation is solely based on the individual’s sales volume. This applies only to commission roles.

Schedule

Los Angeles Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Los Angeles County Fair Chance Ordinance for Employers.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills.