Web Application Advisor

About the role

The Web Application Advisor plays a crucial role in our organization by assisting graduates in understanding how to complete online web applications and meet pre-employment onboarding requirements.

Responsibilities

• Graduate Outreach and Support: Proactively reach out to graduates who require assistance with online web applications and provide dedicated support.
• Pre-Employment Onboarding Assistance: Support graduates in timely completion of necessary pre-employment onboarding assessments.
• Online Application Facilitation: Engage with graduates, assisting them in navigating online web application processes.
• System Utilization: Utilize systems effectively to ensure accurate documentation completion by graduates. Maintain compliance with guidelines and contribute to training peers on successful strategies for supporting graduates in their online applications.
• Perform other duties as assigned.

Career Level Expectations

Entry-level position. Work is supervised. Communicates information that requires a high level of accuracy. Problems faced are often routine and require critical thinking. Desire for growth and professional development.

Requirements

• Associate degree or equivalent experience.
• Skills – results driven, communication/interpersonal skills, relationship building/rapport, and time management.
• Ability to professionally communicate fluently in verbal and written English.
• Ability to support a diverse and inclusive work environment.
• Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.

Preferred Requirements

• Any degree or equivalent experience and/or any strong or advanced proficiency in the above required skills/experience.
• Experience in Career Services and/or with overcoming graduate obstacles.
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.
• Other skills or abilities – influence, comfortability communicating with all levels of an organization, punctual, disciplined, complex problem-solving, attention to detail, and motivation.

Compliance

Demonstrate knowledge of, and carefully follows all applicable state laws and rules, federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations and internal policies and procedures. Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department.

Work Environment/Physical Demands

This is a full-time remote position. Home office set up, quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection. May require setup of computer equipment, accommodation consideration available upon request. Flexibility to work evenings and weekends, as needed.

Schedule

Monday-Friday 11 am to 8 pm

Pay

Anticipated Starting Salary Is Based On Experience And Qualifications. Compensation Range $22—$22 USD