WEAR SOLUTIONS SPECIALIST

About the role

Castolin Eutectic is a global provider of surface protection applications and solutions, pioneering industrial sustainability since 1906. We employ a diverse team worldwide in over 25 countries, upholding values of customer orientation, integrity, respect, team spirit, and trust. We are seeking a strategic‑minded Wear Solutions Specialist to grow our service offerings in the key industries: Mining, Power Generation, Paper & Pulp, Cement, and Steel.

Responsibilities

• Drive growth of wear services (CDP wearplate, Castotube, LaserClad, etc.) by targeting strategic accounts in Mining, Power Generation, Paper & Pulp, Cement, and/or Steel industries.
• Collaborate with the Wear Solutions team to provide technical and application support.
• Build and maintain strong relationships with key customers (end users and OEMs) to understand needs and deliver tailored solutions.
• Identify prospects and existing customer needs that fit service capabilities; develop messaging for new customer acquisition and existing customer expansion.
• Maintain an opportunity pipeline in the CRM.
• Provide technical, design, and product support to customers, addressing wear‑related queries and assisting with proposals and quotations.
• Maintain cross‑regional cooperation to share best practices and drive continuous improvement.
• Ensure achievement of sales volumes, revenue targets, and enhanced gross profit margins for the Wear Services business.
• Support development of the organization's vision, mission, and objectives; identify and communicate critical business issues.
• Represent the company at marketing events, trade shows, conferences, and training workshops.
• Keep key documentation updated in CRM and deliver expense reports weekly.

Requirements

• 5+ years of relevant wear solutions experience as a maintenance manager, plant manager, millwright, sales professional, or similar role in mining, power generation, paper & pulp, cement, or steel operations.
• Solid understanding of surface protection and wear management solutions.
• Comfortable speaking with maintenance, engineering, and purchasing personnel within key accounts.
• Basic understanding of company key clients and their industry position.
• Consultative communication skills.
• Mechanical aptitude.
• Knowledge of basic print reading.
• Proficiency with Microsoft Office Suite.
• Self‑motivated and self‑directed individual.
• Nice to have: basic understanding of welding, maintenance, and repair technologies.

Benefits

• Competitive compensation program.
• Generous benefit package including medical HSA & FSA plans.
• Dental and vision coverage.
• Company‑paid life insurance and short‑term disability.
• 401(k) company match.
• Generous paid time off policy & paid holidays.
• Voluntary life insurance, long term disability, accident insurance, critical illness & hospital indemnity insurance.
• Referral bonus.

Schedule

• Hybrid work arrangement.
• Alternate work schedules available.