Wealth Management Trust Administrator - Albany, NY

About the role

The Trust Administrator reports to the Assistant Vice President and is part of a non-exempt, supervisory role. This position plays a crucial part in maintaining and developing client accounts, ensuring compliance with regulations and Bank policies, and managing client interactions.

Responsibilities

• Maintains ongoing communication with assigned clients via telephone, email, and mail correspondence.
• Responds to account inquiries regarding statements, fees, income levels, and cash needs.
• Ensures compliance with regulations and Bank policies and procedures as they pertain to financial services activities.
• Schedules client meetings to review account performance, answer questions, and update client information.
• Processes bills, evaluates cash balances, estimates taxes, and works with investment managers to raise capital for assigned client load.
• Processes account maintenance for all assigned clients.

Qualifications & Experience

• A bachelor’s degree in accounting or finance or equivalent level of education and experience.
• Effective verbal and written communication skills.
• Well organized with the ability to manage multiple tasks and work to time-sensitive deadlines.
• Ability to work well independently and in groups.
• Working knowledge with Microsoft Office Programs; Excel and Word.

Benefits

As a valued team member, you will be eligible for a generous compensation and benefits package that includes:

• Medical, dental, and vision insurance.
• A health savings account with an annual employer contribution.
• A 401(k)-retirement plan with generous employer match.
• Paid time off plus 11 paid federal holidays.
• Training and professional development programs.
• Tuition reimbursement.
• Reduced fees and rates on certain loan products.
• and much more!

Pay

The exact salary range is not specified, but it is commensurate with experience.

Schedule

This is a full-time position from Monday to Friday, 8:30 am – 5:00 pm. Flexibility for evenings and weekends as needed is available.

Travel

Occasional travel to events is required. A valid driver’s license is needed.

Equal Employment Opportunity

Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following: hiring, placement, upgrading, transfer, demotion or promotion recruitment, advertising or solicitation for employment treatment during employment rates of pay or other forms of compensation selection for training, including apprenticeship layoff or termination.