Wealth Management Client Solutions Team Leader

About the role

The Wealth Management Client Solutions Team Leader at Regions is responsible for leading a team of associates in advising and administering Wealth Management accounts. This role focuses on executing business unit strategic priorities and overseeing sound risk practices.

Responsibilities

• Leads a team within Client Solutions consisting of Relationship Consultants, Trust Administrators, Analysts, or Specialists, providing ongoing guidance
• Understands unique, complex trust agreements and appropriately manages accounts in compliance with Region's capacity and legal and regulatory guidelines
• Completes and consults on the most complex transactions and serves as a subject matter expert to Wealth Management partners in the field
• Develops and maintains internal and external business relationships to enhance business unit goals and build close partnerships
• Conducts annual Administrative and Compliance Reviews for an assigned book of accounts (for Private Wealth Management (PWM) and Institutional Services (IS) teams)
• Handles and/or oversees account annual tax coordination, fee set-up, disbursements, daily cash management, etc. (for PWM and IS teams)
• Assists team with responses to compliance and internal audit requests
• Serves as a backup to the team Supervisor as needed
• Ensures all accounts comply with applicable internal programs and procedures
• Coordinates administrative functions with attorneys, co-trustees, investment advisors, recordkeepers, and Certified Public Accountants
• Remains abreast with industry trends to ensure prudent administration and investment management
• Works closely with partners and team members to provide coaching, advice and training on systems, policies and procedures, regulatory requirements, and fiduciary areas of risk
• Completes & processes administrative documents for the department
• Exercises usual authority concerning staffing, performance evaluations, promotions, and terminations, in partnership with business leadership and Human Resources
• Facilitates new associate onboarding and training for team
• Ensures team performs duties in compliance with corporate Policies and Procedures and all applicable external regulations
• Maintains and develops desk procedures and tracks metrics
• Manages relationships with external clients, contra firms, and internal partners to coordinate client administration, account opening, closing or transfer activities
• Owns client relationships on an assigned book of Wealth Management accounts
• Serves as a voting member in Working Groups and maintains various approval responsibilities
• Assists management with strategic planning as well as managing special projects
• May manage relationships with external clients, contra firms, and internal partners to coordinate client administration, account opening, closing or transfer activities
• May own client relationships on an assigned book of Wealth Management accounts
• Serves as a voting member in Working Groups and maintains various approval responsibilities
• Assists management with strategic planning as well as managing special projects

Requirements

• Bachelor’s degree and six (6) years of business administration, operations, banking, wealth management, communications, risk management, or related experience
• High School Diploma and ten (10) years of business administration, operations, banking, wealth management, communications, risk management, or related experience

Preferences

• Juris Doctor (J.D.)
• Master of Business Administration (MBA)

Skills and Competencies

• Excellent organizational skills
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite and Trust related systems
• Strong analytical and problem-solving skills
• Strong attention to detail
• Strong relationship-building capabilities