Wealth Associate

About the role

Facilitate the onboarding process for new clients, ensuring all necessary documentation is complete and service expectations are set. Collaborate with wealth advisors, product specialists, and other team members to meet client needs and achieve their financial goals. Provide prompt and effective communication to client inquiries, document interactions in the CRM, and keep advisors informed of any updates. Ensure that all necessary client documentation is collected, retained, and compliant with company policies and regulatory requirements. Handle day-to-day transactions, including deposits, distributions, transfers, and account maintenance, while maintaining accuracy and attention to detail. Regularly review accounts for compliance, overdrafts, and necessary maintenance, taking action as appropriate to ensure account health. Work on building a general understanding of basic financial planning concepts including depository products, investments, lending, and insurance protection planning.

Responsibilities

• Facilitate the onboarding process for new clients, ensuring all necessary documentation is complete and service expectations are set.
• Collaborate with wealth advisors, product specialists, and other team members to meet client needs and achieve their financial goals.
• Provide prompt and effective communication to client inquiries, document interactions in the CRM, and keep advisors informed of any updates.
• Ensure that all necessary client documentation is collected, retained, and compliant with company policies and regulatory requirements.
• Handle day-to-day transactions, including deposits, distributions, transfers, and account maintenance, while maintaining accuracy and attention to detail.
• Regularly review accounts for compliance, overdrafts, and necessary maintenance, taking action as appropriate to ensure account health.
• Work on building a general understanding of basic financial planning concepts including depository products, investments, lending, and insurance protection planning.

Requirements

• Associate's degree in finance or related field or equivalent work experience.
• 2 years of experience working with clients and CRM.
• Strong organizational, time management, and problem-solving skills and the ability to multi-task.
• Self-motivated, team-oriented, and passionate about improving client’s financial wellness, with the ability to maintain professionalism under stress.
• Proven client service abilities with strong verbal/written communication.

Qualifications

• Associate's degree in finance or related field or equivalent work experience.
• 2 years of experience working with clients and CRM.
• Strong organizational, time management, and problem-solving skills and the ability to multi-task.
• Self-motivated, team-oriented, and passionate about improving client’s financial wellness, with the ability to maintain professionalism under stress.
• Proven client service abilities with strong verbal/written communication.

Skills

• Excellent communication skills.
• Strong organizational and time management skills.
• Ability to handle multiple tasks simultaneously.
• Knowledge of financial planning concepts.

Benefits

Competitive compensation including base salary, bonus and/or incentive opportunities. Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings. Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave. Learning and development resources for personal and professional career development, and advancement opportunities. Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services. Support for the communities we live in through paid volunteer time and a company donation match opportunity.