WDLL Pathway Director (IT)

About the role

The Information Technology Pathway Director oversees the programming development, implementation, evaluation, and monitoring of the University of the District of Columbia's IT Pathway. This role reports to the Associate Dean of the Workforce Development division.

Responsibilities

• Leadership, overall planning, management, completion and implementation of large complex, in-demand IT industry recognized certification programs/courses.
• Maintain expert professional knowledge of industry trends and marketplace issues.
• Monitor and provide accurate information to students, employers, and partners regarding industry needs, demands, trends, etc.
• Conduct on-going research of national and local evidence-based and/or best practices in the IT training fields to ensure the program/training pathway meet the need(s) of all stakeholders within the local workforce system.
• Ensure all routine semesterly planning and implementation activities are completed accurately and on-time.
• Manage program/course scheduling, assign classrooms and facilities to maximize room utilization throughout the campus.
• Supervise, train, and oversee performance of all pathway staff members.
• Conduct reviews of the IT courses/programs' performance on a regular basis and as requested.
• Identify, engage, and spearhead new workforce education initiatives and programs to further and/or enhance the division's IT pathway.
• Manage the operational budgeting activities for the IT Pathway, including annual spending plan, monthly monitoring, and reporting of basic budget expenditures and making recommendations for future budgetary changes to sustain and enhance the IT Pathway.
• Prepare and provide appropriate information for annual budget development process.
• Co-create student success and retention operations and processes by monitoring aggregate and dis-aggregated program data and consistently recommending programmatic improvements based on data-informed and/or data-driven decision-making activities.
• Supervise, plan, assign and direct work; appraise employee performance; reward and discipline employees through HR policy/procedure; address complaints and resolve problems.
• Ensure compliance with UDC policies and procedures to ensure proper administration of all pathway activities.
• Recruit, evaluate, select, and provide support and maintain communication with instructors.
• Serve on campus, college-wide, and community supported committees, as needed.
• Directly address and resolve all student complaints, issues, and/or concerns and continuously engage in customer service improvement processes.
• Implement university and district-wide directives and initiatives, as necessary.
• Develop, monitor, and update pathway specific standard operating procedures.

Requirements

• Bachelor’s degree in Information Technology or equivalent technical degree.
• Five years working in the IT field as a project manager, supervisor, and/or IT trainer/educator.
• Five or more years working in the IT field, preferably in an education/training environment.
• Three (3) years operational and/or program/project management experience.
• Three (3) years supervisory experience.

Qualifications

Minimum qualifications include:

• Experience in IT field.
• Experience in education/training environment.
• Operational and/or program/project management experience.
• Supervisory experience.